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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
E-commerce
12
Electronic Commerce
12
Strategic management
9
Strategisches Management
9
Führungskräfte
6
Managers
6
Beziehungsmarketing
5
Prognose
5
Relationship marketing
5
Bewertung
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Firm performance
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Forecast
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Lieferkette
4
Resource-based view
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Ressourcenorientierter Ansatz
4
Supply chain
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Theorie
4
Unternehmenserfolg
4
Evaluation
3
Logistics provider
3
Logistikdienstleister
3
Management
3
Performance measurement
3
Performance-Messung
3
Theory
3
Capability approach
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Capability-Ansatz
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Competitive advantage
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Dynamic capabilities
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Dynamische Kompetenzen
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Erfolgsfaktor
2
IS service strategy
2
IT applications
2
Organisatorischer Wandel
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Organizational change
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RFID
2
Radio frequency identification
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Service quality
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Success factor
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Coltman, Tim
2
Anderson, Edward J.
1
Divenney, Timothy M.
1
Dolnicar, Sara
1
Keating, Bryon
1
Sharma, Rajeev
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The journal of supply chain management : a global review of purchasing and supply
1
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ECONIS (ZBW)
2
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Do satisfied tourists really intend to come back? : three concerns with empirical studies of the link between satisfaction and behavioral intention
Dolnicar, Sara
;
Coltman, Tim
;
Sharma, Rajeev
- In:
Journal of travel research : a quarterly publication of …
54
(
2015
)
2
,
pp. 152-178
Persistent link: https://www.econbiz.de/10010484825
Saved in:
2
What drives the choice of a third-party logistics provider?
Anderson, Edward J.
;
Coltman, Tim
;
Divenney, Timothy M.
; …
- In:
The journal of supply chain management : a global …
47
(
2011
)
2
,
pp. 97-115
Persistent link: https://www.econbiz.de/10009125017
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