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~subject:"Dienstleistungsqualität"
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Customer loyalty and supplier : strategies for quality competition
Gans, Noah
-
1999
Persistent link: https://www.econbiz.de/10001425600
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2
Customer learning and loyalty when quality is uncertain
Gans, Noah
-
1999
Persistent link: https://www.econbiz.de/10001427613
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3
Simple models of discrete choice and their performance in bandit experiments
Gans, Noah
;
Knox, George
;
Croson, Rachel Toni Algaze
- In:
Manufacturing & service operations management : M & SOM
9
(
2007
)
4
,
pp. 383-408
Persistent link: https://www.econbiz.de/10003577674
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