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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
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TripAdvisor
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Content analysis
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Hotel industry
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Chen, Hsiangting Shatina
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Jai, Tun-Min
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Jai, Tun-Min Catherine
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Li, Xu
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Yu, Yixiu
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International journal of contemporary hospitality management
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The service industries journal
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ECONIS (ZBW)
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Trust fall : data breach perceptions from loyalty and non-loyalty customers
Chen, Hsiangting Shatina
;
Jai, Tun-Min
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 947-963
Persistent link: https://www.econbiz.de/10012695300
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2
The impact of green experience on customer satisfaction : evidence from TripAdvisor
Yu, Yixiu
;
Li, Xu
;
Jai, Tun-Min Catherine
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1340-1361
Persistent link: https://www.econbiz.de/10011732096
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