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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Production and operations management : an international journal of the Production and Operations Management Society
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Assessing markups, service quality, and product attributes in music CDs' Internet retailing
Rabinovich, Elliot
;
Maltz, Arnold
;
Sinha, Rajiv K.
- In:
Production and operations management : an international …
17
(
2008
)
3
,
pp. 320-337
Persistent link: https://www.econbiz.de/10003737959
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