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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Arbeitsverhalten
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China
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Work behaviour
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Arbeitszufriedenheit
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Betriebsklima
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Corporate culture
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Hostile attribution bias
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Kwan, Ho Kwong
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Wu, Long-Zeng
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Liu, Xiao-Yu
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Sun, Zhuanzhuan
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Yang, Mengqi
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Ye, Yijiao
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Zheng, Xiao-Ming
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International journal of hospitality management
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The international journal of human resource management
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ECONIS (ZBW)
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The impact of exploitative leadership on frontline hospitality employees' service performance : a social exchange perspective
Wu, Long-Zeng
;
Sun, Zhuanzhuan
;
Ye, Yijiao
;
Kwan, Ho Kwong
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012585698
Saved in:
2
Emotional labor and family quality : the role of work-family positive spillover
Liu, Xiao-Yu
;
Kwan, Ho Kwong
;
Wu, Long-Zeng
;
Zheng, …
- In:
The international journal of human resource management
29
(
2018
)
6
,
pp. 1113-1138
Persistent link: https://www.econbiz.de/10011899746
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