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~subject:"Dienstleistungssektor"
~subject:"Information technology"
~type_genre:"Guidebook"
~type_genre:"Research Report"
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A complete and balanced service scorecard : creating value through sustained performance improvement
Tyagi, Rajesh K.
;
Gupta, Praveen
-
2008
-
1. print.
Persistent link: https://www.econbiz.de/10003681704
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Report Balanced Scorecard in der IT : Praxisbeispiele, Methoden, Umsetzung ; Report
Blomer, Roland
(
ed.
);
Below, Christine von
(
contributor
)
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001681661
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