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~subject:"E-Government"
~subject:"United States"
~type_genre:"Government document"
~type_genre:"Ratgeber"
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America's service meltdown : restoring service excellence in the age of the customer
Pupo, Raul
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2010
Persistent link: https://www.econbiz.de/10003942364
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2
Service-Level-Management in der öffentlichen Verwaltung : Diagnose, Planung, Umsetzung ; [mit SLA-Mustervereinbarung]
Bonk, Markus
(
contributor
);
Bayer, Harald
(
contributor
)
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003898614
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3
Airline competition and service : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Sixth Congress, first session, March 12,...
2000
Persistent link: https://www.econbiz.de/10001670016
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4
Airline deregulation : changes in airfares, service quality, and barriers to entry ; report to Congressional requesters
1999
Persistent link: https://www.econbiz.de/10001372792
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5
Railroad regulation : changes in railroad rates and service quality since 1990 ; report to Congressional requesters
1999
Persistent link: https://www.econbiz.de/10001372795
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6
Consumer price index : user survey results
1998
Persistent link: https://www.econbiz.de/10001435107
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7
Medicare : federal efforts to enhance patient quality of care ; report to the Chairman, Subcommittee on Health, Committee on Ways and Means, House of Representatives
1996
Persistent link: https://www.econbiz.de/10000618228
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