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~subject:"E-commerce"
~subject:"Konsumentenverhalten"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
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E-commerce
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Service quality
Internet telephony
33
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Aufsatz in Zeitschrift
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Banu, Saira
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Castleberry, Stephen Bryon
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Chang, Shuchih Ernest
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Chiang, Mei-hsin
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Lewis, Tony
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Lin, Pei-chun
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International journal of electronic customer relationship management : IJECRM
1
International journal of entrepreneurship and innovation management
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International journal of information technology and management : IJITM
1
International journal of networking and virtual organisations : IJNVO
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International journal of services technology and management
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Journal of business & economics research
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ECONIS (ZBW)
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1
SIP-based VoIP anomaly detection engine using DTV and ONR
Banu, Saira
;
Mehata, K. M.
- In:
International journal of networking and virtual …
19
(
2018
)
2/3/4
,
pp. 234-256
Persistent link: https://www.econbiz.de/10011981155
Saved in:
2
Service quality, service value, customer satisfaction and behavioural intentions of internet telephony
Lin, Pei-chun
;
Chiang, Mei-hsin
- In:
International journal of services technology and management
15
(
2011
)
3/4
,
pp. 261-280
Persistent link: https://www.econbiz.de/10009235604
Saved in:
3
Implementation and empirical evaluation of voice-enabled web applications
Chang, Shuchih Ernest
- In:
International journal of information technology and …
8
(
2009
)
2
,
pp. 178-195
Persistent link: https://www.econbiz.de/10003836583
Saved in:
4
Seamless customer handover among multiple wireless access technologies
Wright, David J.
- In:
International journal of electronic customer …
3
(
2009
)
1
,
pp. 38-51
Persistent link: https://www.econbiz.de/10003850174
Saved in:
5
The vendors' perspective on the choice process of IP telephony
Constantiou, Ioanna D.
;
papazafeiropoulou, Anastasia
- In:
International journal of entrepreneurship and …
9
(
2009
)
1/2
,
pp. 174-189
Persistent link: https://www.econbiz.de/10003848949
Saved in:
6
The use of automated telephone interfaces with customers by local organizations : best practices and exploratory investigation of usage
Castleberry, Stephen Bryon
;
Merrier, Patricia A.
; …
- In:
Journal of business & economics research
6
(
2008
)
3
,
pp. 59-69
Persistent link: https://www.econbiz.de/10003764175
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