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Search: subject:"Retention of reneged customers"
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Economic analysis
Balking
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Retention of reneged customers
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Annual leave
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Bernoulli feedback
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Multi-server Markovian queuing model
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optimization
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reneging
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Boualem, Mohamed
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Bouchentouf, Amina Angelika
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Opsearch : journal of the Operational Research Society of India
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ECONIS (ZBW)
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Performance and economic analysis of a single server feedback queueing model with vacation and impatient customers
Bouchentouf, Amina Angelika
;
Cherfaoui, Mouloud
; …
- In:
Opsearch : journal of the Operational Research Society …
56
(
2019
)
1
,
pp. 300-323
Persistent link: https://www.econbiz.de/10012008475
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Economic analysis of an M/M/c/N queuing model with balking, reneging and
retention
of
reneged
customers
Kumar, Rakesh
- In:
Opsearch : journal of the Operational Research Society …
50
(
2013
)
3
,
pp. 383-403
Persistent link: https://www.econbiz.de/10010207235
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