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~subject:"Einzelhandel"
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Einzelhandel
Beziehungsmarketing
4
Consumer behaviour
4
Konsumentenverhalten
4
Relationship marketing
4
Salespeople
4
Verkaufspersonal
4
Emotion
3
Arbeitsverhalten
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Customer satisfaction
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Customer service
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Dienstleistungsqualität
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Employee retention
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Greece
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Griechenland
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Kundenservice
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Kundenzufriedenheit
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Retail trade
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Work behaviour
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Ifie, Kemefasu
2
Watkins, Alan J.
2
Georgakas, Konstantinos
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Georgakas, Konstatinos
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Simintiras, Antonis
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Simintiras, Antonis C.
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Journal of marketing management : MM
1
Journal of retailing and consumer services
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ECONIS (ZBW)
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Antecedents of adaptive selling among retail salespeople : a multilevel analysis
Simintiras, Antonis C.
;
Ifie, Kemefasu
;
Watkins, Alan J.
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
4
,
pp. 419-428
Persistent link: https://www.econbiz.de/10009755352
Saved in:
2
Individual and contextual influences on the affective commitment of retail salespeople
Simintiras, Antonis
;
Watkins, Alan J.
;
Ifie, Kemefasu
; …
- In:
Journal of marketing management : MM
28
(
2012
)
11/12
,
pp. 1377-1398
Persistent link: https://www.econbiz.de/10009702001
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