//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Electronic Commerce"
~subject:"Hochschule"
~subject:"Krankenhaus"
~type_genre:"Accompanied by computer file"
~type_genre:"Book section"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Electronic Commerce
Hochschule
Krankenhaus
Dienstleistungsqualität
1,069
Service quality
1,068
Beziehungsmarketing
177
Relationship marketing
177
Qualitätsmanagement
157
Quality management
156
Deutschland
154
Germany
154
Customer satisfaction
145
Kundenzufriedenheit
145
Theorie
129
Theory
129
Consumer behaviour
91
Konsumentenverhalten
91
USA
61
United States
61
Customer service
52
Kundenservice
52
Dienstleistungssektor
49
Service industry
49
Hospital
48
Measurement
46
Messung
46
Gesundheitsversorgung
39
Health care
39
Gesundheitswesen
33
Health care system
33
Bewertung
32
Evaluation
32
Lieferantenmanagement
32
Product quality
32
Produktqualität
32
Supplier relationship management
32
Financial audit
29
Wirtschaftsprüfung
29
Dienstleistungsmarketing
28
Higher education institution
28
Services marketing
28
more ...
less ...
Online availability
All
Undetermined
23
Free
3
Type of publication
All
Article
100
Book / Working Paper
1
Type of publication (narrower categories)
All
Accompanied by computer file
Book section
Article in journal
2,135
Aufsatz in Zeitschrift
2,135
Graue Literatur
313
Non-commercial literature
313
Working Paper
282
Arbeitspapier
263
Aufsatz im Buch
100
Hochschulschrift
65
Thesis
51
Collection of articles of several authors
35
Sammelwerk
35
Conference paper
32
Konferenzbeitrag
32
Konferenzschrift
23
Aufsatzsammlung
19
Conference proceedings
16
Amtsdruckschrift
14
Government document
14
Case study
13
Fallstudie
13
Collection of articles written by one author
9
Sammlung
9
Forschungsbericht
3
Handbook
2
Handbuch
2
Amtliche Publikation
1
Article
1
Bibliografie
1
Bibliografie enthalten
1
Bibliography included
1
Elektronischer Datenträger als Beilage
1
Festschrift
1
Glossar enthalten
1
Glossary included
1
Lehrbuch
1
Reprint
1
Rezension
1
Statistics
1
more ...
less ...
Language
All
English
59
German
42
Author
All
Bauer, Hans H.
4
Falk, Tomas
3
Hammerschmidt, Maik
2
Lingenfelder, Michael
2
Pföhler, Wolfgang
2
6, Perri
1
Aakash, Aakash
1
Adam, Dietrich
1
Aggarwal, Anu Gupta
1
Ali Hassan
1
Andruschow, Katrin
1
Ariyanti, M.
1
Aubry, Barbara
1
Badat, Saleem
1
Baicker, Katherine
1
Bal, Roland
1
Balqiah, Tengku Ezni
1
Banik, Arindam
1
Baumgarth, Carsten
1
Becker, Jörg
1
Beivers, Andreas
1
Bendapudi, Neeli
1
Benkenstein, Martin
1
Berry, Leonard L.
1
Bolesnikov, Dragana
1
Bongaerts, Robert
1
Braithwaite, Jeffrey
1
Breithaupt, Hans-Friedrich
1
Bressolles, Grégory
1
Brito, Sílvio
1
Bui Nhat Vuong
1
Burgess, James Francis
1
Carpenter, Iain
1
Casadesús, Martí
1
Chandra, Amitabh
1
Chen, Ya
1
Chevalier, Arnaud
1
Conover, Christopher J.
1
Datta, Kanchan
1
Debatin, Jörg F.
1
more ...
less ...
Published in...
All
Zukunft der Krankenhausversorgung : Qualität, Wettbewerb und neue Steuerungsansätze im DRG-System
6
Dienstleistungsorientierung in der universitären Ausbildung : mehr Qualität im betriebswirtschaftlichen Studium ; Festschrift für Prof. Dr. Ursula Hansen zum 60. Geburtstag
3
Electronic Services
3
Krankenhausmanagement
3
Current issues in E-business research
2
Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
2
Dienstleistungsmanagement im Krankenhaus ; 1
2
Innovation and shifting perspectives in management education
2
Interactive Marketing im Web 2.0+ : Konzepte und Anwendungen für ein erfolgreiches Marketingmanagement im Internet
2
Measuring up : improving health system performance in OECD countries
2
Strategies and tools for managing connected consumers
2
The Oxford handbook of health care management
2
The changing hospital industry : comparing not-for-profit and for-profit institutions
2
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
2
Wettbewerb im Gesundheitswesen: Chancen und Grenzen : 11. Bad Orber Gespräche 16. - 18. November 2006
2
Accountability and responsibility in health care : issues in addressing an emerging global challenge
1
Achieving Business Competitiveness in a Digital Environment : Opportunities in E-commerce and Online Marketing
1
Achieving competitive advantage through quality management
1
Advances in applied business research : the L.A.B.S. initiative
1
Agglomeration economics : [includes proceedings of the National Bureau of Economic Research conference, held in 2007]
1
Business performance measurement and management
1
Cases on innovations in educational marketing : transnational and technological strategies
1
Comparative advantage in the knowledge economy : a national and organizational resource
1
Consumer behavior, organizational development, and electronic commerce : emerging issues for advancing modern socioeconomies
1
Corporate Sustainability in Times of Virus Crises
1
Corporate sustainability as a challenge for comprehensive management
1
Cultural and technological influences on global business
1
Deutschland online : Standortwettbewerb im Informationszeitalter ; Projekte und Strategien für den Sprung an die Spitze
1
E-Commerce : Netze, Märkte, Technologien ; mit 33 Tabellen
1
Electronic Commerce - Herausforderungen und Chancen für Baden-Württemberg : Workshopdokumentation
1
Emerging issues in economics of development, business and finance
1
Empirische und theoretische Analysen aktueller wirtschafts- und finanzpolitischer Fragestellungen
1
Erfolgsfaktor Controlling : Risikomanagement und Personal ; [Zukunft des Gesundheitswesens]
1
Essays on individual auditors, corporate risk-taking, and lobbyism in standard-setting processes – three perspectives on financial accounting information
1
Evaluating hospital policy and performance : contributions from hospital policy and productivity research
1
Factors affecting worker well-being : the impact of change in the labor market
1
Festschrift für Prof. Dr. J.-Matthias Graf von der Schulenburg : aktuelle versicherungs- und gesundheitsökonomische Beiträge
1
Global campaigning initiatives for socio-economic development
1
Global inequalities and higher education : whose interests are we serving?
1
Handbook of research on complexities, management, and governance in healthcare
1
more ...
less ...
Source
All
ECONIS (ZBW)
101
Showing
1
-
10
of
101
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
NABH standards and patient safety : a comparison of accredited and non-accredited hospitals
Tyagi, Preeti
;
Tyagi, Navneesh
;
Maheshwari, Abhishek
- In:
Handbook of research on complexities, management, and …
,
(pp. 44-55)
.
2023
Persistent link: https://www.econbiz.de/10013478632
Saved in:
2
Sustainable teaching : teacher readiness for online teaching working from home
Joseph, Christo
- In:
Corporate Sustainability in Times of Virus Crises
,
(pp. 249-270)
.
2023
Persistent link: https://www.econbiz.de/10014289644
Saved in:
3
Rise of humanoid robots in hospitality services
Zhong, Lina
;
Verma, Rohit
- In:
Research handbook on services management
,
(pp. 331-345)
.
2022
Persistent link: https://www.econbiz.de/10014452660
Saved in:
4
A fresh look on determinants of online repurchase intention
Ir. Jagjeet Singh Sarban Singh
;
Omkar Dastane
;
Haba, …
- In:
Handbook of research on digital transformation …
,
(pp. 87-116)
.
2022
Persistent link: https://www.econbiz.de/10014438080
Saved in:
5
Website-centric shopping experience
Míková, Ladislava
;
Suková, Lenka
- In:
Achieving Business Competitiveness in a Digital …
,
(pp. 57-86)
.
2022
Persistent link: https://www.econbiz.de/10013343549
Saved in:
6
The role of online formative assessment in higher education : effectiveness and student satisfaction
Farrell, Wendy
;
Pattermann, Juliana
- In:
Zukunft verantwortungsvoll gestalten : Forschungsforum …
,
(pp. 141-155)
.
2022
Persistent link: https://www.econbiz.de/10013380879
Saved in:
7
Examining virtual classroom platforms in hospitality education : effect of service quality, perceived ease of use, and perceived usefulness
Ghosh, Pratik
;
Jhamb, Deepika
- In:
Handbook of research on the platform economy and the …
,
(pp. 435-462)
.
2021
Persistent link: https://www.econbiz.de/10012705117
Saved in:
8
Measuring student satisfaction of master level students : evidence from University of North Bengal
Datta, Kanchan
;
Firdous, Jannatul
- In:
Comparative advantage in the knowledge economy : a …
,
(pp. 195-208)
.
2021
Persistent link: https://www.econbiz.de/10012814253
Saved in:
9
Social innovative approaches on health care : evidence from home hospitalization in Portugal - the Elvas study
Pinto, Deolinda
;
Brito, Sílvio
- In:
Social innovation and entrepreneurship in the fourth …
,
(pp. 159-169)
.
2021
Persistent link: https://www.econbiz.de/10012624180
Saved in:
10
The role of trust for citizens' adoption of public e-services
Distel, Bettina
;
Koelmann, Holger
;
Schmolke, Florian
; …
- In:
Trust and communication : findings and implications of …
,
(pp. 163-184)
.
2021
Persistent link: https://www.econbiz.de/10012592603
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->