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Electronic Commerce
China
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Consumer behaviour
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Multinationales Unternehmen
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Customer satisfaction
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Bankgeschäft
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Consumer price index
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Customer delight
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Customer experience
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Customers’ perceived common ground
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Dienstleistungsqualität
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Digitale Dienste
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Dominance transitions
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Hong, Weiyin
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Tam, Kar Y.
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Yim, Chi-kin
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E-Service : new directions in theory and practice
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E-Service environment : impacts of Web interface characteristics on consumers' online shopping behavior
Hong, Weiyin
;
Tam, Kar Y.
;
Yim, Chi-kin
- In:
E-Service : new directions in theory and practice
,
(pp. 108-128)
.
2002
Persistent link: https://www.econbiz.de/10001813052
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