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Search: person:"Chuang, Shih-Chieh"
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Emotion
Consumer behaviour
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Beschwerdemanagement
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Complaint management
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Compromise effect
3
Customer satisfaction
3
Dienstleistungsqualität
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Kundenzufriedenheit
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Behavioral economics
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Beziehungsmarketing
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Context effect
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Option framing
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compromise effect
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Chuang, Shih-Chieh
2
Chang, Chia-Jung
1
Cheng, Yin-Hui
1
Chuang, Shih-chieh
1
Kao, Danny T.
1
Kung, Chaang-Yung
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Liao, Ya-Wei
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Lin, Chien-Huang
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Yen, HsiuJu Rebecca
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Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of service theory and practice : JSTP
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Journal of the Academy of Marketing Science
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ECONIS (ZBW)
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Guilt no longer a sin : the effect of guilt in the service recovery paradox
Cheng, Yin-Hui
;
Chang, Chia-Jung
;
Chuang, Shih-Chieh
; …
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
6
,
pp. 836-853
Persistent link: https://www.econbiz.de/10011392444
Saved in:
2
The effect of incidental affect on preference for the status quo
Yen, HsiuJu Rebecca
;
Chuang, Shih-chieh
- In:
Journal of the Academy of Marketing Science
36
(
2008
)
4
,
pp. 522-537
Persistent link: https://www.econbiz.de/10003800591
Saved in:
3
The role of emotions in the endowment effect
Lin, Chien-Huang
;
Chuang, Shih-Chieh
;
Kao, Danny T.
; …
- In:
Journal of economic psychology : research in economic …
27
(
2006
)
4
,
pp. 589-597
Persistent link: https://www.econbiz.de/10003350947
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