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~subject:"Germany"
~subject:"Produktivität"
~subject:"Service quality"
~type:"article"
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Germany
Produktivität
Service quality
Service industry
6,768
Dienstleistungssektor
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978
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890
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890
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862
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767
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728
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Jahn, Elke J.
16
Lehmann, Christian
9
Weinkopf, Claudia
8
Bosworth, Barry
7
Bouncken, Ricarda B.
7
Kowalkowski, Christian
7
Pfeifer, Christian
7
Triplett, Jack E.
7
Bosch, Gerhard
6
Falk, Martin
6
Mitlacher, Lars W.
6
Oberbeck, Herbert
6
Preißl, Brigitte
6
Reichwald, Ralf
6
Schröder, Christoph
6
Wirtz, Jochen
6
Alewell, Dorothea
5
Ark, Bart van
5
Artus, Ingrid
5
Bellmann, Lutz
5
Gustafsson, Anders
5
Gürtler, Joachim
5
Huang, Ming-Hui
5
Kaiser, Ulrich
5
Klodt, Henning
5
Kvasnicka, Michael
5
McColl-Kennedy, Janet R.
5
Ochel, Wolfgang
5
Rahman, Zillur
5
Schettkat, Ronald
5
Benassi, Chiara
4
Boneberg, Franziska
4
Calabrese, Armando
4
Cheng, T. C. E.
4
Doerflinger, Nadja
4
Edvardsson, Bo
4
Fischer, Hajo
4
Foster-McGregor, Neil
4
Ganz, Walter
4
Gebauer, Heiko
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Deutschland / Bundesregierung
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Forschungsprojekt Dienstleistung 2000plus / Beirat
1
Symposium on Productivity Concepts and Measurement Problems <1991, Uppsala>
1
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The service industries journal
44
The journal of services marketing
41
Journal of business research : JBR
30
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und Sozialwissenschaftlichen Instituts der Hans-Böckler-Stiftung
30
Journal of retailing and consumer services
25
Journal of service management
22
Zeitarbeit : Chancen - Erfahrungen - Herausforderungen
22
Journal of service research : JSR
21
International journal of hospitality management
20
International journal of production economics
20
Services marketing quarterly
19
Wirtschaft und Statistik : WISTA
19
Journal of service research
18
Ifo-Schnelldienst
17
Service business
16
Industrial marketing management : the international journal for industrial and high-tech firms
15
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
15
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
15
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
14
International journal of services and operations management
13
Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management
12
International journal of quality & reliability management
11
Structural change and economic dynamics : SC+ED
11
Economics of innovation and new technology
10
European journal of operational research : EJOR
10
International journal of contemporary hospitality management
10
Journal of service theory and practice : JSTP
10
Journal of the Academy of Marketing Science
10
Arbeit : Zeitschrift für Arbeitsforschung, Arbeitsgestaltung und Arbeitspolitik
9
International journal of quality and service sciences
9
Benchmarking : an international journal ; BIJ
8
Der Betrieb
8
Dienstleistung der Zukunft : Märkte, Unternehmen und Infrastrukturen im Wandel ; Ergebnisse der Tagung des BMBF vom 28. und 29. Juni 1995 in Berlin
8
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
Vierteljahrshefte zur Wirtschaftsforschung
8
Wirtschaft und Verwaltung : Themenheft zum Gewerbearchiv
8
Zukunftsfeld Dienstleistungsarbeit : Professionalisierung - Wertschätzung - Interaktion
8
Applied economics
7
International journal of services technology and management
7
International productivity monitor
7
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ECONIS (ZBW)
1,965
RePEc
1
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1,966
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1
Antecedents of salesperson performance in information
service
industry
: the role of guanxi, adaptive selling behaviors and customer orientation
Thi-Thuy-Linh Nguyen
;
Xuan-Quynh Hoang
;
Pham Thi Lien
; …
- In:
Cogent business & management
9
(
2022
)
1
,
pp. 1-19
sample of 204 salespeople in the Information
service
industry
, the authors tested several hypotheses employing the structural …
Persistent link: https://www.econbiz.de/10014425793
Saved in:
2
Evaluation of customer satisfaction attributes on hospitality services
Otoo, Frank Nana Kweku
;
Kaur, Manpreet
;
Ameyaw, Godfred …
-
2022
Persistent link: https://www.econbiz.de/10013407364
Saved in:
3
Service offshoring and its impacts on wages : an occupation-oriented analysis of Germany
Frenkel, Michael
;
Ngo, Ngoc Tuyet
- In:
The world economy : the leading journal on …
47
(
2024
)
4
,
pp. 1615-1641
Persistent link: https://www.econbiz.de/10014540694
Saved in:
4
Adversarial service networks : a study of service firms' response to manufacturer-led servitization in aviation
Wirths, Oliver
;
Tóth, Zsófia
;
Diaz Ruiz, Carlos A.
- In:
Industrial marketing management : the international …
119
(
2024
),
pp. 162-177
Persistent link: https://www.econbiz.de/10014555742
Saved in:
5
Reconfiguration of inpatient services to reduce bed pressure in hospitals
Izady, Navid
;
Arabzadeh, Bahar
;
Sands, Nicholas
;
Adams, …
- In:
European journal of operational research : EJOR
316
(
2024
)
2
,
pp. 680-693
Persistent link: https://www.econbiz.de/10014575574
Saved in:
6
Unintended consequences of humanoid service robots : a case study of public service organizations
Wang, Yazhu Maggie
;
Matook, Sabine
;
Dennis, Alan
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014549165
Saved in:
7
Measuring and managing service productivity : a meta-analysis
Hofmeister, Johannes
;
Kanbach, Dominik K.
;
Hogreve, Jens
- In:
Review of managerial science : RMS
18
(
2024
)
3
,
pp. 739-775
Persistent link: https://www.econbiz.de/10014551504
Saved in:
8
Towards an evaluation framework for inclusive technological innovation in social and health care services
Wilson-Nash, Carolyn
;
Pavlopoulou, Ismini
;
McCabe, Louise
; …
- In:
Journal of business research : JBR
179
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014555901
Saved in:
9
Productive services agglomeration : an accelerator of manufacturing servitization output?
Xie, Xiaoyu
- In:
Finance research letters
62
(
2024
)
2
,
pp. 1-9
Persistent link: https://www.econbiz.de/10014531120
Saved in:
10
Job satisfaction across Europe : an analysis of the heterogeneous temporary workforce in 27 countries
Canzio, Leandro Iván
;
Bühlmann, Felix
;
Masdonati, Jonas
- In:
Economic and industrial democracy
44
(
2023
)
3
,
pp. 728-754
Persistent link: https://www.econbiz.de/10014368797
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