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Gesundheitsversorgung
process quality
20
Quality management
18
Qualitätsmanagement
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Dienstleistungsqualität
12
Product quality
12
Produktqualität
12
Service quality
12
Process quality
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Business process management
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Prozessmanagement
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Customer satisfaction
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Economic order quantity
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Kundenzufriedenheit
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Lagerhaltungsmodell
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Production planning
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Produktionsplanung
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Kazley, Abby Swanson
1
Menachemi, Nir
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Ren, Zhong Justin
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Tajeu, Gabriel S.
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Theokary, Carol
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Health care management review : HCM review
1
Production and operations management : an international journal of the Production and Operations Management Society
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ECONIS (ZBW)
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Do hospitals that do the right thing have more satisfied patients?
Tajeu, Gabriel S.
;
Kazley, Abby Swanson
;
Menachemi, Nir
- In:
Health care management review : HCM review
40
(
2015
)
4
,
pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
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2
An empirical study of the relations between hospital volume, teaching status, and service quality
Theokary, Carol
;
Ren, Zhong Justin
- In:
Production and operations management : an international …
20
(
2011
)
3
,
pp. 303-318
Persistent link: https://www.econbiz.de/10009160903
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