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~subject:"Hochschule"
~subject:"Hospital"
~type_genre:"Case study"
~type_genre:"Festschrift"
~type_genre:"Sammlung"
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Search: "Dienstleistungsqualität"
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Hochschule
Hospital
Dienstleistungsqualität
214
Service quality
214
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Qualitätsmanagement
32
Customer satisfaction
29
Kundenzufriedenheit
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1
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1
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1
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1
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Wang, Chi-tai
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Wickramasinghe, Danture
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1
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Quality management journal : QMJ
2
Cases on innovations in educational marketing : transnational and technological strategies
1
Corporate sustainability as a challenge for comprehensive management
1
Economic studies
1
Global business and organizational excellence : a review of research & best practices
1
International journal of managerial and financial accounting
1
International journal of quality and service sciences
1
Management research review
1
Profession : Wissenschaftsedition im Rainer Hampp Verlag
1
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1
World review of entrepreneurship, management and sustainable development
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ECONIS (ZBW)
21
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1
Public Reporting von Krankenhausqualitätsdaten - Betrachtungen aus der Nutzerperspektive
Kolb, Benjamin
-
2019
Persistent link: https://www.econbiz.de/10012060845
Saved in:
2
Microeconomic analyses of individual behavior in public welfare systems : applications in health and education economics
Avdic, Daniel
-
2014
Persistent link: https://www.econbiz.de/10010254324
Saved in:
3
Quality and value in university services : the experience of the placement service at the University of Urbino "Carlo Bo"
Pencarelli, Tonino
;
Splendiani, Simone
;
Cini, Daniela
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 140-154
Persistent link: https://www.econbiz.de/10009768461
Saved in:
4
Essays in health care economics
Ody, Christopher
-
2012
Persistent link: https://www.econbiz.de/10011819113
Saved in:
5
Quality of healthcare service delivery in public sector hospitals : a case study based on western province in Sri Lanka
Dasanayaka, Sarath W. S. B.
;
Gunasekera, G. S. P.
; …
- In:
World review of entrepreneurship, management and …
8
(
2012
)
2
,
pp. 148-164
Persistent link: https://www.econbiz.de/10009529022
Saved in:
6
A framework for the selection of Six Sigma projects in services : case studies of banking and health care services in Taiwan
Hsieh, Ying-jiun
;
Huang, Lan-ying
;
Wang, Chi-tai
- In:
Service business
6
(
2012
)
2
,
pp. 243-264
Persistent link: https://www.econbiz.de/10009534895
Saved in:
7
Comparative analysis of quality function deployment methodologies : a case study analysis
Singh, Rahul K.
;
Elrod, Cassandra C.
;
Cudney, Elizabeth A.
- In:
Quality management journal : QMJ
19
(
2012
)
1
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009500658
Saved in:
8
The role of quality measures in pre- and post-decision analysis of an organizational change
Gray, Edward H.
;
Gray, Irwin
;
Yodice, Paul C.
;
Rezai, …
- In:
Quality management journal : QMJ
18
(
2011
)
4
,
pp. 9-24
Persistent link: https://www.econbiz.de/10009381990
Saved in:
9
Evaluating customer relationship dynamics in healthcare sector through indoor patients' judgement
Chahal, Hardeep
;
Kumari, Neetu
- In:
Management research review
34
(
2011
)
6
,
pp. 626-648
Persistent link: https://www.econbiz.de/10009247602
Saved in:
10
Heterogeneity analysis in the university context : a proposal based on service quality perceptions
Fuentes Blasco, Maria
;
Gil Saura, Irene
;
Moliner …
- In:
Cases on innovations in educational marketing : …
,
(pp. 25-45)
.
2011
Persistent link: https://www.econbiz.de/10009406232
Saved in:
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