Kafel, Piotr; Casadesus, Marti - In: The TQM Journal 28 (2016) 4, pp. 636-647
Purpose – The purpose of this paper is to analyze how the order of management system standards (MSSs) implementation in an organization and its level of integration are changed during the time of the standard implementation. Design/methodology/approach – Survey was send to 885 organizations...