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IT-Dienstleister
Electronic Commerce
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Raisinghani, Mahesh S.
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Gelman, Ovsei
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Information resources management ; Vol. 3
1
Information systems and new applications in the service sector : models and methods
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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ECONIS (ZBW)
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Toward an integrated conceptualization of the service and service system concepts : a systems approach
Mora-Tavarez, Manuel
;
Raisinghani, Mahesh S.
;
O'Connor, …
- In:
Information systems and new applications in the service …
,
(pp. 152-172)
.
2011
Persistent link: https://www.econbiz.de/10009124088
Saved in:
2
Aligning Six Sigma and ITIL to improve IT service management
Chan, Peter C.
;
Durant, Shauntell R.
;
Gall, Verna Mae
; …
-
2010
Persistent link: https://www.econbiz.de/10003979272
Saved in:
3
Toward an integrated conceptualization of the service and service system concepts : a systems approach
Mora, Manuel
;
Raisinghani, Mahesh S.
;
O'Connor, Rory V.
; …
- In:
International journal of information systems in the …
1
(
2009
)
2
,
pp. 36-57
Persistent link: https://www.econbiz.de/10003864331
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