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~subject:"Importance-performance analysis"
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Importance-performance analysis
Customer satisfaction
73
Kundenzufriedenheit
72
Service quality
63
Dienstleistungsqualität
61
importance-performance analysis
49
Performance measurement
28
Performance-Messung
28
Quality management
24
Qualitätsmanagement
24
Tourism
23
Tourismus
23
Holiday behaviour
22
Urlaubsverhalten
22
Consumer behaviour
19
IPA
19
Konsumentenverhalten
19
Tourism industry
19
Tourismuswirtschaft
19
Importance-performance analysis (IPA)
16
Hotel industry
15
Hotellerie
15
service quality
15
Tourism marketing
14
Tourismusmarketing
14
importance performance analysis
14
China
10
Coronavirus
8
Destination management
8
Destinationsmanagement
8
Measurement
8
Higher education institution
7
Hochschule
7
Kano model
7
Messung
7
Taiwan
7
AHP approach
6
AHP-Verfahren
6
Ecotourism
6
Gastronomie
6
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Undetermined
33
Free
3
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Article
45
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Article in journal
38
Aufsatz in Zeitschrift
38
Article
1
Case study
1
Fallstudie
1
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English
39
Undetermined
6
Author
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Wu, Hsin-Hung
3
Gopakumar, Kavya
2
Grant, David B.
2
Hitchcock, Michael
2
Kotzab, Herbert
2
Lai, Ivan K. W.
2
Severt, Kimberly
2
Sheng, Xiaojing
2
Shieh, Jiunn-I
2
Siguaw, Judy A.
2
Simpson, Penny M.
2
Suresh, M.
2
Teller, Christoph
2
Albayrak, Tahir
1
Azlinzuraini Ahmad
1
Balouei Jamkhaneh, Hadi
1
Ba̧k, Monika
1
Bentz, Julia
1
Boley, Bynum
1
Brochado, Ana
1
Caber, Meltem
1
Calado, Helena
1
Chang, Pi-Yun
1
Chen, Jing
1
Chen, Li-fei
1
Chiang, Ai-Hsuan
1
Chou, Jui-Sheng
1
Chu, Chun-Hsiao
1
Dearden, Philip
1
Eriksson, Henrik
1
Guo, Yu-Jian
1
Hahm, Jeeyeon
1
Ho, Li-Hsing
1
Hu, Feng
1
Huang, Hsiao-Han
1
Huang, Shaopu
1
Jan, Fen-Hauh
1
Jiang, Xintong
1
Johann, Maria
1
Karimi, Azadeh
1
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Tourism management : research, policies, practice
10
International journal of hospitality management
4
Quality & Quantity: International Journal of Methodology
3
Future Business Journal
2
International journal of quality & reliability management
2
Australasian marketing journal
1
Benchmarking : an international journal ; BIJ
1
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
1
International Journal of Production Economics
1
International journal of contemporary hospitality management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of production economics
1
Journal of Air Transport Management
1
Journal of air transport management
1
Journal of business research : JBR
1
Journal of destination marketing & management
1
Journal of hospitality and tourism insights
1
Journal of nonprofit & public sector marketing
1
Manthan : journal of commerce and management
1
Maritime business review
1
Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business
1
Service business
1
The TQM journal : the international review of organizational improvement
1
The international journal of productivity and performance management
1
The journal of services marketing
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism planning & development
1
Transport Policy
1
Transportation research / E : an international journal
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ECONIS (ZBW)
38
RePEc
6
EconStor
1
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1
Multi-grade fuzzy assessment framework for software professionals in work-from-home mode during and post-COVID-19 era
Suresh, M.
;
Gopakumar, Kavya
- In:
Future Business Journal
7
(
2021
)
1
,
pp. 1-9
using multi-grade fuzzy approach and
importance-performance
analysis
. In turn, this would help to determine the crucial …
Persistent link: https://www.econbiz.de/10012664360
Saved in:
2
Multi-grade fuzzy assessment framework for software professionals in work-from-home mode during and post-COVID-19 era
Suresh, M.
;
Gopakumar, Kavya
- In:
Future Business Journal
7
(
2021
),
pp. 1-9
using multi-grade fuzzy approach and
importance-performance
analysis
. In turn, this would help to determine the crucial …
Persistent link: https://www.econbiz.de/10012493786
Saved in:
3
Evaluation and determinants of satisfaction with the urban-rural interface area liveability toward "15-min city" : a case study in Henan Province, China
Chen, Jing
;
Zhai, Shiyan
;
Song, Genxin
;
Huang, Shaopu
; …
- In:
Ecological economics : the transdisciplinary journal of …
214
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014452060
Saved in:
4
Assessing sustainable tourism development through service supply chain process maturity and service quality model
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
- In:
The international journal of productivity and …
72
(
2023
)
7
,
pp. 2046-2068
Persistent link: https://www.econbiz.de/10014338872
Saved in:
5
Managing visitor experience at religious heritage sites
Pande, Kiranraj
;
Shi, Fangfang
- In:
Journal of destination marketing & management
29
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014482995
Saved in:
6
Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms
Lu, Lin
;
Xu, Pei
;
Wang, Yen-Yao
;
Wang, Yu
- In:
Journal of business research : JBR
169
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014468560
Saved in:
7
Service quality assessments of cultural heritage sites by residents and tourists : application of four complementary ipa techniques
Karimi, Azadeh
;
Boley, Bynum
- In:
Tourism planning & development
20
(
2023
)
4
,
pp. 541-565
Persistent link: https://www.econbiz.de/10014319707
Saved in:
8
Measuring the effectiveness of English Medium Instruction Shipping courses
Tseng, Po-Hsing
;
Pilcher, Nick
;
Richards, Kendall
- In:
Maritime business review
5
(
2020
)
4
,
pp. 351-371
Persistent link: https://www.econbiz.de/10012388781
Saved in:
9
Using hotel reviews to assess hotel frontline employees' roles and performances
Hu, Feng
;
Trivedi, Rohit
;
Teichert, Thorsten
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 1796-1822
Persistent link: https://www.econbiz.de/10013412103
Saved in:
10
Importance-performance
analysis
of socially sustainable practices in U.S. restaurants : a consumer perspective in the quasi-post-pandemic context
Mejia, Cynthia
;
Ba̧k, Monika
;
Zientara, Piotr
; …
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209275
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