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Managing service quality : MSQ ; an international journal
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A visual interactive method for service prototyping
Bae, Dae Jung
;
Leem, Choon Seong
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
4
,
pp. 339-362
Persistent link: https://www.econbiz.de/10010389690
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