//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Innovation adoption"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"e-CRM"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Innovation adoption
Beziehungsmarketing
27
Relationship marketing
27
e-CRM
21
E-commerce
20
Electronic Commerce
20
Customer satisfaction
13
Kundenzufriedenheit
13
Consumer behaviour
10
Konsumentenverhalten
10
Dienstleistungsqualität
8
Service quality
8
Bank
7
E-CRM
7
Confidence
5
SEM
5
Vertrauen
5
customer loyalty
5
electronic customer relationship management
4
CRM
3
Customer retention
3
Firm performance
3
Internet marketing
3
Kundenbindung
3
Online retailing
3
Online-Handel
3
Online-Marketing
3
SMEs
3
Unternehmenserfolg
3
Website
3
customer relationship management
3
customer satisfaction
3
e-commerce
3
Customer Experience
2
Electronic customer relationship management
2
India
2
Indien
2
Indonesia
2
Indonesien
2
Innovationsakzeptanz
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Al-nassar, Bilal Ali Yaseen
2
Published in...
All
International journal of electronic customer relationship management : IJECRM
2
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
2
The customer trust and customer commitment of e-customer relationship management : study at Jordan of mobile phone services
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 33-55
Persistent link: https://www.econbiz.de/10011575147
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->