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Intergroup anxiety
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Understanding the influence of cross-cultural
Consumer-to-Consumer
Interaction
on consumer service satisfaction
Johnson, Guillaume D.
;
Grier, Sonya A.
-
Université Paris-Dauphine (Paris IX)
-
2013
Managing
Consumer-to-Consumer
Interaction
(CCI) is an essential task for service providers since the presence of other …
Persistent link: https://www.econbiz.de/10010707512
Saved in:
2
Understanding the influence of cross-cultural
Consumer-to-Consumer
Interaction
on consumer service satisfaction
Johnson, Guillaume D.
;
Grier, Sonya A.
- In:
Journal of Business Research
66
(
2013
)
3
,
pp. 306-313
Managing
Consumer-to-Consumer
Interaction
(CCI) is an essential task for service providers since the presence of other …
Persistent link: https://www.econbiz.de/10010608404
Saved in:
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