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Internationaler Tourismus
Customer satisfaction
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Kundenzufriedenheit
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Dienstleistungsqualität
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Service quality
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satisfaction surveys
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León, Carmelo Javier
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Correcting for scale perception bias in tourist
satisfaction
surveys
Araña, Jorge E.
;
León, Carmelo Javier
- In:
Journal of travel research : a quarterly publication of …
52
(
2013
)
6
,
pp. 772-788
Persistent link: https://www.econbiz.de/10010200115
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