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~subject:"Internet service provider (ISP)"
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Internet service provider (ISP)
Beziehungsmarketing
11
Relationship marketing
11
Consumer behaviour
9
Customer satisfaction
9
Konsumentenverhalten
9
Kundenzufriedenheit
9
Dienstleistungsqualität
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Service quality
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Digitale Dienste
6
Internet
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Web-based service
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Marketing management
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Marketingmanagement
4
Internet service provider
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Telecommunications industry
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Telekommunikationssektor
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satisfaction
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Brand image
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Brand management
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Consumer attitudes
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Markenführung
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Markenimage
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Microfinance
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Mikrofinanzierung
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Social Marketing
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Social marketing
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Thailand
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Value
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Verbrauchereinstellung
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customer retention
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Advertising
1
Advertising agencies
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Advertising industry
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Age profile
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Attitudinal loyalty
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Attiudinal loyalty
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Australia
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Australien
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Quach, Sara
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Thaichon, Paramaporn
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Jebarajakirthy, Charles
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Lobo, Antonio
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Prentice, Catherine
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Journal of retailing and consumer services
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ECONIS (ZBW)
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Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
2
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
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