Boje, David M.; Winsor, Robert D. - In: Journal of Organizational Change Management 6 (1993) 4, pp. 57-70
Looks at the historical roots of TQM. Finds that TQM, while popularly attributed to W. Edwards Deming, can be linked in Japan to 1920s industrialization and to the importation of Taylor’s philosophy. Posits that TQM’s neo‐modernism. Concludes with post‐TQM ideas for managing change.