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~subject:"Kommunikation"
~type:"book"
~type_genre:"Ratgeber"
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Kommunikation
Beschwerdemanagement
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Obermüller, Christian
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Stempfle, Doris
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ECONIS (ZBW)
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Reklamationsmanagement als Reklame : Beschwerden managen, Kunden zurückgewinnen, mehr verkaufen
Stempfle, Doris
;
Stempfle, Lothar
;
Zartmann, Ricarda
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003838778
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Reklamation als Chance : der Praxisleitfaden für herausfordernde Gesprächssituationen
Obermüller, Christian
-
2007
Persistent link: https://www.econbiz.de/10003456639
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