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~subject:"Konsumentenverhalten"
~subject:"Kundenzufriedenheit"
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Search: person:"Prybutok, Victor R."
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Konsumentenverhalten
Kundenzufriedenheit
Service quality
41
Dienstleistungsqualität
40
Customer satisfaction
26
Consumer behaviour
24
Quality management
14
Qualitätsmanagement
14
Beziehungsmarketing
12
Relationship marketing
12
United States
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Fast-food industry
8
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Online-Handel
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service quality
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English
35
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Prybutok, Victor R.
35
Harun, Ahasan
7
Prybutok, Gayle
7
Qin, Hong
7
Boakye, Kwabena G.
6
Blankson, Charles
5
Wen, Chao
3
Zhang, Xiaoni
3
Dinulescu, Catalin C.
2
Fang, Jiaming
2
Hossain, Muhammad Muazzem
2
Liu, Xiaotong
2
Peak, Daniel A.
2
Randall, Wesley S.
2
Rokonuzzaman, Md
2
Senn, William D.
2
Visinescu, Lucian L.
2
Abdullah, ABM
1
Al-Emran, Md
1
Boonme, Kittipong
1
David, Alsius
1
George, Benjamin
1
Gravier, Michael J.
1
Jones, Mary C.
1
Kochan, Cigdem Gonul
1
Koh, Chang E.
1
Kwon, Junhyuk
1
Landrum, Hollis
1
McGinnis, Thomas C.
1
Mirzaei, Fouad H.
1
Natesan, Prathiba
1
Ofori, Kwame Simpe
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Paswan, Audhesh K.
1
Pourreza, Saba
1
Rokonuzzaman, Md.
1
Rubino, Edoardo
1
Sidorova, Anna
1
Strutton, David
1
Talukder, Majharul
1
Tian, Xiaoguang
1
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Quality management journal : QMJ
11
Journal of retailing and consumer services
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of services and standards
2
International journal of services and standards : IJSS
2
Journal of decision systems
2
Journal of electronic commerce research : JECR
2
IEEE transactions on engineering management : EM
1
Innovative technologies for information resources management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
Journal of marketing theory and practice
1
Journal of strategic marketing
1
Socio-economic planning sciences : the international journal of public sector decision-making
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The international journal of logistics management
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ECONIS (ZBW)
35
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11
An investigation into the link between consumer's product involvement and store loyalty : the roles of shopping value goals and information search as the mediating factors
Rokonuzzaman, Md
;
Harun, Ahasan
;
Al-Emran, Md
; …
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132265
Saved in:
12
An examination of factors that affect user intentions toward cloud computing switching
Liu, Xiaotong
;
Prybutok, Victor R.
;
Rubino, Edoardo
- In:
International journal of services and standards : IJSS
13
(
2019
)
1/2
,
pp. 1-21
Persistent link: https://www.econbiz.de/10012285534
Saved in:
13
Proactive management of customer relationship quality : an empirical investigation of mobile phone companies
Dinulescu, Catalin C.
;
Visinescu, Lucian L.
;
Prybutok, …
- In:
Journal of decision systems
27
(
2018
)
3
,
pp. 187-211
Persistent link: https://www.econbiz.de/10012164222
Saved in:
14
Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 83-100
Persistent link: https://www.econbiz.de/10011976328
Saved in:
15
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Rokonuzzaman, Md.
;
Prybutok, Gayle
; …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011976334
Saved in:
16
The battle for customer loyalty : an examination of customer loyalty in the goods and services domain
Boakye, Kwabena G.
;
Blankson, Charles
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
24
(
2017
)
4
,
pp. 21-34
Persistent link: https://www.econbiz.de/10011764220
Saved in:
17
Consumer heterogeneity, perceived value, and repurchase decision-making in online shopping : the role of gender, age, and shopping motives
Fang, Jiaming
;
Wen, Chao
;
George, Benjamin
;
Prybutok, …
- In:
Journal of electronic commerce research : JECR
17
(
2016
)
2
,
pp. 116-131
Persistent link: https://www.econbiz.de/10011487659
Saved in:
18
Determinants and logistics of e-waste recycling
Kochan, Cigdem Gonul
;
Pourreza, Saba
;
Tran, Huguette
; …
- In:
The international journal of logistics management
27
(
2016
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10011542104
Saved in:
19
The influence of website dimensionality on customer experiences, perceptions and behavioral intentions : an exploration of 2D vs. 3D web design
Visinescu, Lucian L.
;
Sidorova, Anna
;
Jones, Mary C.
; …
- In:
Information & management : the internat. journal of …
52
(
2015
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10010485619
Saved in:
20
UCPERF : an urgent care patient satisfaction instrument
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 11-25
Persistent link: https://www.econbiz.de/10010383912
Saved in:
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