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Dong Van Vu
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Evangelista, Felicitas
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Le Nguyen Hau
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Lien Thi Thuy Le
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Nguyen Van Cong
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Pham Ngoc Thuy
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Thang Quoc Nguyen
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International journal of management concepts and philosophy : IJMCP
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The service industries journal
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ECONIS (ZBW)
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Factors affecting individual customer satisfaction with the service quality of Vietnamese banks
Dong Van Vu
;
Lien Thi Thuy Le
;
Thang Quoc Nguyen
; …
- In:
International journal of management concepts and …
14
(
2021
)
3
,
pp. 193-211
Persistent link: https://www.econbiz.de/10012671185
Saved in:
2
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
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