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Konsumentenverhalten
Banks and banking - Service charges
54
Federal Reserve banks - Service charges
23
Bankgeschäft
16
Banking services
16
Automated tellers
14
Electronic Banking
14
Electronic banking
14
Bank
12
Dienstleistungsqualität
12
Service quality
12
banking service
12
Consumer behaviour
10
Customer satisfaction
8
Kundenzufriedenheit
8
Beziehungsmarketing
7
Payment systems
7
Relationship marketing
7
customer satisfaction
6
Banking service
5
Financial services
5
Finanzdienstleistung
5
banking system
5
Bank deposits
4
Bank profits
4
Checking accounts
4
Innovation adoption
4
Innovationsakzeptanz
4
Overdrafts
4
Personal banking
4
Privatkundengeschäft
4
bank operations
4
banking activities
4
Banking
3
Banking Service
3
Interest
3
Vietnam
3
bank branches
3
bank deposits
3
banking
3
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Undetermined
5
Free
3
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Article
10
Type of publication (narrower categories)
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Article in journal
10
Aufsatz in Zeitschrift
10
Language
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English
10
Author
All
Baabdullah, Abdullah Mohammed
1
Barcellos, Paulo Fernando Pinto
1
Bebber, Suélen
1
Bui Huy Khoi
1
Chigori, Darlington
1
Cilliers, Liezel
1
Claro, Danny Pimentel
1
Dorion, Eric Charles Henri
1
Dutta, Shantanu
1
Dwivedi, Yogesh Kumar
1
Ford, Mari
1
Hsu, Maxwell K.
1
Indiani, Ni Luh Putu
1
Komulainen, Hanna
1
Kumar, Vinod
1
Leendertz, Verona
1
Makkonen, Hannu
1
Milan, Gabriel Sperandio
1
Nguyen Thi Ngan
1
Pelton, Lou E.
1
Pulawan, I
1
Redda, Ephrem H.
1
Rosa, Ramon B.
1
Sahoo, Debajani
1
Santin, Ni
1
Shareef, Mahmud Akhter
1
Surujlal, Jhalukpreya
1
Teland, Achyut
1
Toni, Deonir de
1
Viljoen, Kim
1
Wang, Stephen W.
1
Xi, Danqing
1
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International journal of trade and global markets
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of economic and financial sciences : JEF
1
Journal of financial services marketing : JFSM
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of retailing and consumer services
1
Marketing intelligence & planning
1
Montenegrin journal of economics
1
Theoretical economics letters
1
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Source
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ECONIS (ZBW)
10
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1
Which consumer groups are more loyal? : evidence in Indonesian banking industry
Indiani, Ni Luh Putu
;
Pulawan, I
;
Santin, Ni
- In:
Montenegrin journal of economics
18
(
2022
)
1
,
pp. 47-60
Persistent link: https://www.econbiz.de/10013204447
Saved in:
2
Behavioral intention to accept and use
banking
service
Nguyen Thi Ngan
;
Bui Huy Khoi
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
11
,
pp. 393-400
Persistent link: https://www.econbiz.de/10012671699
Saved in:
3
Mobile phone banking: a comparative analysis of e-service quality and customer loyalty of banking applications and Unstructured Supplementary Service Data services
Chigori, Darlington
;
Viljoen, Kim
;
Ford, Mari
; …
- In:
Journal of economic and financial sciences : JEF
13
(
2020
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10012321232
Saved in:
4
Exploring the value dimensions and their impact on customer loyalty in Indian banking services
Sahoo, Debajani
;
Teland, Achyut
- In:
Theoretical economics letters
9
(
2019
)
6
,
pp. 1938-1954
Persistent link: https://www.econbiz.de/10012239814
Saved in:
5
Consumer adoption of mobile banking services : an empirical examination of factors according to adoption stages
Shareef, Mahmud Akhter
;
Baabdullah, Abdullah Mohammed
; …
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 54-67
Persistent link: https://www.econbiz.de/10011883137
Saved in:
6
Customer experience in omni-channel banking services
Komulainen, Hanna
;
Makkonen, Hannu
- In:
Journal of financial services marketing : JFSM
23
(
2018
)
3/4
,
pp. 190-199
Persistent link: https://www.econbiz.de/10011975280
Saved in:
7
Internet
banking
service
quality in South Africa : a qualitative analysis of consumer perceptions
Redda, Ephrem H.
;
Surujlal, Jhalukpreya
;
Leendertz, Verona
- In:
International journal of trade and global markets
10
(
2017
)
1
,
pp. 67-74
Persistent link: https://www.econbiz.de/10011722922
Saved in:
8
Drivers leading firm adoption of internet banking services
Claro, Danny Pimentel
;
Rosa, Ramon B.
- In:
Marketing intelligence & planning
34
(
2016
)
3
,
pp. 336-354
Persistent link: https://www.econbiz.de/10011570782
Saved in:
9
A Brazilian experience of customer retention and its key drivers in
banking
service
rendering
Milan, Gabriel Sperandio
;
Toni, Deonir de
;
Barcellos, …
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
4
,
pp. 269-286
Persistent link: https://www.econbiz.de/10011412348
Saved in:
10
Virtually compatible or risky business? : investigating consumers' proclivity toward online banking services
Wang, Stephen W.
;
Hsu, Maxwell K.
;
Pelton, Lou E.
;
Xi, …
- In:
Journal of marketing channels : ... distribution …
21
(
2014
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10010347430
Saved in:
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