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~subject:"Krankenhaus"
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Krankenhaus
Consumer behaviour
58
Konsumentenverhalten
58
Hotel industry
47
Hotellerie
47
Gastronomie
26
Restaurant industry
26
Dienstleistungsqualität
24
Service quality
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20
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Customer satisfaction
18
Kundenzufriedenheit
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Job satisfaction
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Gastgewerbe
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Hospitality industry
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Work behaviour
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11
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The Cornell hospitality quarterly
11
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ECONIS (ZBW)
11
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1
Applications and implications of service robots in hospitality
Tuomi, Aarni
;
Tussyadiah, Iis P.
;
Stienmetz, Jason
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 232-247
Persistent link: https://www.econbiz.de/10012520149
Saved in:
2
Toward holistic experience-oriented service innovation : co-creating sustainable value with customers and society
Kandampully, Jay
;
Bilgihan, Anil
;
Riel, Allard C. R. van
; …
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 161-183
Persistent link: https://www.econbiz.de/10014253093
Saved in:
3
Luxury hospitality services : editorial comment
Back, Ki-Joon
;
Park, Jungkun
;
LaTour, Kathy
- In:
The Cornell hospitality quarterly
63
(
2022
)
1
,
pp. 4
Persistent link: https://www.econbiz.de/10012800181
Saved in:
4
Special issue: luxury hospitality services
Back, Ki-Joon
(
ed.
);
Park, Jungkun
(
ed.
);
LaTour, Kathy
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10012800218
Saved in:
5
Being moved or being satisfied? : the effect of unexpected acts of personal kindness in hospitality service encounters
Griessmair, Michele
;
Han, Spring H.
;
Masuda, Hisashi
- In:
The Cornell hospitality quarterly
63
(
2022
)
2
,
pp. 267-288
Persistent link: https://www.econbiz.de/10013256798
Saved in:
6
The gender wage gap in hospitality : new evidence from Spain
Casado Díaz, José Manuel
;
Driha, Oana
;
Simón, Hipólito
- In:
The Cornell hospitality quarterly
63
(
2022
)
3
,
pp. 399-417
Persistent link: https://www.econbiz.de/10013387206
Saved in:
7
Service priority climate and service performance among hospitality employees : the role of emotional labor and workload pressure
Vashdi, Dana R.
;
Katz-Navon, Tal
;
Delegach, Marianna
- In:
The Cornell hospitality quarterly
63
(
2022
)
4
,
pp. 504-518
Persistent link: https://www.econbiz.de/10013387226
Saved in:
8
The implications of research methodologies for hospitality practitioners in an age of consumer and data complexity : editorial
Line, Nathaniel D.
;
Cho, Meehee
;
Hair, Joseph F.
- In:
The Cornell hospitality quarterly
62
(
2021
)
1
,
pp. 4-7
Persistent link: https://www.econbiz.de/10012426005
Saved in:
9
Restorative servicescapes in health care : examining the influence of hotel-like attributes on patient well-being
Mody, Makarand Amrish
;
Suess, Courtney
;
Dogru, Tarik
- In:
The Cornell hospitality quarterly
61
(
2020
)
1
,
pp. 19-39
Persistent link: https://www.econbiz.de/10012158108
Saved in:
10
Temporal aspects of the chameleon effect and hospitality : the link between mimicry, its impact, and duration
Kulesza, Wojciech
;
Dolinski, Dariusz
;
Szczęsna, Kinga
; …
- In:
The Cornell hospitality quarterly
60
(
2019
)
3
,
pp. 212-215
Persistent link: https://www.econbiz.de/10012106825
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