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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Jordan
2
Customer satisfaction
1
Dienstleistungsqualität
1
Electronic Banking
1
Electronic banking
1
Jordanien
1
Service quality
1
Website
1
banks
1
customer satisfaction
1
customisation
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e-banking
1
e-services
1
electronic banking
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electronic services
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financial services
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online banking
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online services
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responsiveness
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service quality
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website design
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Akroush, Mamoun N.
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Bataineh, Abdullah Q.
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Mahadin, Bushra K.
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Nuseir, Mohammed T.
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International journal of services, economics and management
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ECONIS (ZBW)
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The effect of e-service quality on customers' satisfaction in banks operating in Jordan : an empirical investigation of customers' perspectives
Nuseir, Mohammed T.
;
Akroush, Mamoun N.
;
Mahadin, Bushra K.
- In:
International journal of services, economics and management
2
(
2010
)
1
,
pp. 80-108
Persistent link: https://www.econbiz.de/10003923690
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