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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
6
E-commerce
6
Electronic Commerce
6
Konsumentenverhalten
6
Beziehungsmarketing
4
Confidence
4
Customer satisfaction
4
Data protection
4
Datenschutz
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Vertrauen
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Online retailing
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Online-Handel
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Data security
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Datensicherheit
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Internet
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Social Web
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Social web
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trust
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Austauschtheorie
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Behavioral return tendency
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COVID-19 pandemic
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City cultural tourism
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Delivery fulfillment
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Dienstleistungsqualität
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English
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Kim, Dan J.
4
Ferrin, Donald L.
1
Hwang, Yujong
1
Jeong, Eui Jun
1
Rao, H. Raghav
1
Zhang, Dongsong
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Exploring the grand challenges for next generation e-business : 8th Workshop on E-Business, WEB 2009, Phoenix, AZ, USA, December 15, 2009 ; revised selected papers
1
Information systems and e-business management : ISeB
1
Information systems management
1
Information systems research : ISR
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ECONIS (ZBW)
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A study of online portal users' loyalty from core service, additional value-added service and switching barriers perspectives
Kim, Dan J.
;
Jeong, Eui Jun
;
Hwang, Yujong
- In:
Information systems management
32
(
2015
)
2
,
pp. 136-152
Persistent link: https://www.econbiz.de/10011307907
Saved in:
2
An investigation of the effect of online consumer trust on expectation, satisfaction, and post-expectation
Kim, Dan J.
- In:
Information systems and e-business management : ISeB
10
(
2012
)
2
,
pp. 219-240
Persistent link: https://www.econbiz.de/10009533325
Saved in:
3
The effects of sense of presence, sense of belonging, and cognitive absorption on satisfaction and user loyalty toward an immersive 3D virtual world
Kim, Dan J.
;
Zhang, Dongsong
- In:
Exploring the grand challenges for next generation …
,
(pp. 30-43)
.
2010
Persistent link: https://www.econbiz.de/10008900982
Saved in:
4
Trust and satisfaction, two stepping stones for successful e-commerce relationships : a longitudinal exploration
Kim, Dan J.
;
Ferrin, Donald L.
;
Rao, H. Raghav
- In:
Information systems research : ISR
20
(
2009
)
2
,
pp. 237-257
Persistent link: https://www.econbiz.de/10003869674
Saved in:
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