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~subject:"Kundenzufriedenheit"
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Search: person:"Saarijärvi, Hannu"
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Kundenzufriedenheit
Beziehungsmarketing
13
Consumer behaviour
13
Konsumentenverhalten
13
Relationship marketing
13
Customer value
9
Kundenwert
8
Einzelhandel
7
Retail trade
7
Betriebliche Wertschöpfung
6
Value creation
6
Customer data
5
Service logic
5
Online retailing
4
Online-Handel
4
Service-dominant logic
4
Dienstleistungsqualität
3
Digital platform
3
Digitale Plattform
3
E-commerce
3
Electronic Commerce
3
Food retailing
3
Lebensmitteleinzelhandel
3
Reverse use of customer data
3
Service quality
3
Service-Dominant Logic
3
B2B
2
Business model
2
Customer integration
2
Customer orientation
2
Customer relationship management
2
Customer satisfaction
2
Digitalisierung
2
Digitization
2
Executive level
2
Executives
2
Fashion
2
Food
2
Food consumption
2
Food trade
2
Führungskräfte
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English
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Saarijärvi, Hannu
2
Joensuu, Johanna
1
Karjaluoto, Heikki
1
Kulkarni, Gauri
1
Leppäniemi, Matti
1
Rintamäki, Timo
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Yrjölä, Mika
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Journal of retailing and consumer services
1
The international review of retail, distribution and consumer research
1
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ECONIS (ZBW)
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A customer value perspective to service experiences in restaurants
Yrjölä, Mika
;
Rintamäki, Timo
;
Saarijärvi, Hannu
; …
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 91-101
Persistent link: https://www.econbiz.de/10012115044
Saved in:
2
Customer perceived value, satisfaction, and loyalty : the role of willingness to share information
Leppäniemi, Matti
;
Karjaluoto, Heikki
;
Saarijärvi, Hannu
- In:
The international review of retail, distribution and …
27
(
2017
)
2
,
pp. 164-188
Persistent link: https://www.econbiz.de/10011704061
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