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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
6
Konsumentenverhalten
6
Consumer commitment
5
Beziehungsmarketing
4
Relationship marketing
4
Customer satisfaction
3
Islamic finance
2
Islamisches Finanzsystem
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Marketing Management (incl. Strategy and Customer Relations)
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Materialism
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Religion
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Airline
1
Airlines
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Arbeitsverhalten
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Brand
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Brand fidelity
1
Brand image
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Brand management
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Commitment
1
Consumer Commitment
1
Consumer Satisfaction
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Consumer attitude
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Consumer materialism
1
Consumer preference
1
Consumer satisfaction
1
Coproduction
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Customer citizenship behavior
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Customer-to-customer interactions
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Dienstleistungssektor
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Extended service encounter
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Extrinsic
1
Fellow customers
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Fluggesellschaft
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Foci of consumer commitment
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Interpersonal Service
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Interpersonal service
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Islam
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Benkenstein, Martin
1
Chen, Cuiping
1
Curth, Susanne
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Guo, Lin
1
Hua, Nan
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Torres, Edwin
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Uhrich, Sebastian
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Wei, Wei
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International journal of hospitality management
1
Journal of retailing and consumer services
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The journal of services marketing
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ECONIS (ZBW)
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Forging relationships to coproduce : a
consumer
commitment
model in an extended service encounter
Guo, Lin
;
Chen, Cuiping
;
Xu, Huimin
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 380-388
Persistent link: https://www.econbiz.de/10011529028
Saved in:
2
Improving
consumer
commitment
through the integration of self-service technologies : a transcendent consumer experience perspective
Wei, Wei
;
Torres, Edwin
;
Hua, Nan
- In:
International journal of hospitality management
59
(
2016
),
pp. 105-115
Persistent link: https://www.econbiz.de/10011609958
Saved in:
3
How commitment to fellow customers affects the customer-firm relationship and customer citizenship behavior
Curth, Susanne
;
Uhrich, Sebastian
;
Benkenstein, Martin
- In:
The journal of services marketing
28
(
2014
)
2
,
pp. 147-158
Persistent link: https://www.econbiz.de/10010371770
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