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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Three-factor theory
8
Customer satisfaction
6
Consumer behaviour
3
Dienstleistungsqualität
3
Hotel industry
3
Hotellerie
3
Konsumentenverhalten
3
Service quality
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three-factor theory
3
Luxury goods
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Luxusgüter
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importance-performance analysis
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Arbeitsbedingungen
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Arbeitspsychologie
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Arbeitszufriedenheit
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Aspect-based sentiment classification
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Asymmetric influences
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Asymmetrical influence
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Attendee satisfaction
1
Behavioral intentions
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Betriebliche Wertschöpfung
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COVID-19
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Chinese tourists
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Convention attributes
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Coronavirus
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Destination attributes
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Destination management
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Destinationsmanagement
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Dienstleistungsmarketing
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Election
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Forest
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Forest recreation tourism
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Gastronomie
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Gesundheitsversorgung
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Health care
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Holiday behaviour
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Hospital
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Impact range-performance analysis
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Impact-asymmetry analysis
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Undetermined
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Back, Ki-joon
1
Chan, Eric S. W.
1
Dueñas, Xavier
1
Giovanis, Apostolos N.
1
Hitchcock, Michael
1
Huang, Xiankai
1
Lai, Ivan K. W.
1
Lee, Cheng-Fei
1
Lee, Jin-soo
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Li, Nao
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Pan, Mengqiang
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Pierrakos, George
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Pérez, Leonor M.
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Rodríguez, Maribel
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Information technology & tourism
1
International journal of contemporary hospitality management
1
The marketing review
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Tourism and hospitality research : THR
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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Asymmetrical impact of service attribute performance on consumer satisfaction : an asymmetric impact-attention-performance analysis
Pan, Mengqiang
;
Li, Nao
;
Huang, Xiankai
- In:
Information technology & tourism
24
(
2022
)
2
,
pp. 221-243
Persistent link: https://www.econbiz.de/10013433711
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2
Asymmetric importance-performance analysis : measuring classification changes of destination attributes into basic, performance and excitement factors according to the segmentation...
Dueñas, Xavier
;
Rodríguez, Maribel
;
Pérez, Leonor M.
- In:
Tourism and hospitality research : THR
21
(
2021
)
4
,
pp. 418-425
Persistent link: https://www.econbiz.de/10012660571
Saved in:
3
The factor structure of tourist satisfaction in forest recreation tourism : the case of Taiwan
Lee, Cheng-Fei
- In:
Tourism analysis : an interdisciplinary tourism & …
21
(
2016
)
2/3
,
pp. 251-266
Persistent link: https://www.econbiz.de/10011492667
Saved in:
4
A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau : 3-dimensional importance-performance analysis
Lai, Ivan K. W.
;
Hitchcock, Michael
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 139-159
Persistent link: https://www.econbiz.de/10011496308
Saved in:
5
Symmetric and asymmetric effects of primary healthcare attributes on patient satisfaction : do they vary across patients?
Giovanis, Apostolos N.
;
Pierrakos, George
- In:
The marketing review
15
(
2015
)
4
,
pp. 439-463
Persistent link: https://www.econbiz.de/10011551330
Saved in:
6
Quality of work life and job satisfaction among frontline hotel employees : a self-determination and need satisfaction theory approach
Lee, Jin-soo
;
Back, Ki-joon
;
Chan, Eric S. W.
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 768-789
Persistent link: https://www.econbiz.de/10011405111
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