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~subject:"Mobiltelefon"
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Mobiltelefon
Consumer behaviour
5
Beziehungsmarketing
4
Konsumentenverhalten
4
Mobile communications
4
Mobile phone
4
Mobilkommunikation
4
Relationship marketing
4
Age groups
3
Dienstleistungsqualität
3
Norway
3
Norwegen
3
Service quality
3
USA
3
United States
3
Customer satisfaction
2
Decision
2
Einzelhandel
2
Entscheidung
2
Ethics
2
Ethik
2
Haustiere
2
Immobilienmakler
2
Kundenzufriedenheit
2
Pets
2
Real estate brokers
2
Retail trade
2
Russia
2
Russland
2
Service industry
2
Switching barriers
2
Telecommunications industry
2
Telekommunikationssektor
2
United States of America
2
mobile phone service
2
1989-1992
1
Age group
1
Altersgruppe
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Animal protection
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Betriebliches Bildungsmanagement
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English
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Birch, Nancy J.
4
Culver, Jeffrey N.
4
Tesfom, Goitom
3
Tesform, Goitom
1
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International journal of technology marketing : IJTMkt
1
Journal of promotion management : JPM
1
Journal of retailing and consumer services
1
Services marketing quarterly
1
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ECONIS (ZBW)
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Do reductions in switching barriers in the US mobile service industry affect contract and no-contract customers differently?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
International journal of technology marketing : IJTMkt
14
(
2020
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012179157
Saved in:
2
Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011859502
Saved in:
3
Do mobile phone service consumers in the US have media preference as their source of information on competing mobile phone service plans?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of promotion management : JPM
24
(
2018
)
4
,
pp. 578-599
Persistent link: https://www.econbiz.de/10011979182
Saved in:
4
Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans
Tesform, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011598729
Saved in:
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