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~subject:"Neues Steuerungsmodell"
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Neues Steuerungsmodell
Customer satisfaction
7
Kundenzufriedenheit
7
Public services
6
citizens' satisfaction
6
Öffentliche Dienstleistung
6
Dienstleistungsqualität
4
Service quality
4
citizens’ satisfaction
4
Bürgerbeteiligung
3
E-Government
3
E-government
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Public participation
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Satisfaction
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Spain
3
Zufriedenheit
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citizens satisfaction
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e-government
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Citizens' satisfaction
2
Citizens’ satisfaction
2
Confidence
2
Decentralization
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Health care
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Kommunalverwaltung
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Local government
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New public management
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Public administration
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Vertrauen
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citizens trust
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government
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offline government service quality perception
2
online government service quality perception
2
performance management
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service quality
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ATM
1
Arbeitszufriedenheit
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Bank Shahr
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Brand management
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City marketing
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Communication
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Beeri, Itai
1
De Matteis, Fabio
1
Greco, Roberto
1
Striani, Fabrizio
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Uster, Anna
1
Vigoda-Gadot, Eran
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International journal of public sector management
1
Public performance & management review
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ECONIS (ZBW)
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The relevance of communication for the well-being of public personnel in local government : does it have an impact on citizen satisfaction?
De Matteis, Fabio
;
Striani, Fabrizio
;
Greco, Roberto
- In:
International journal of public sector management
36
(
2023
)
3
,
pp. 216-235
Persistent link: https://www.econbiz.de/10014314466
Saved in:
2
Does performance management relate to good governance? : a study of its relationship with
citizens
'
satisfaction
with and trust in Israeli local government
Beeri, Itai
;
Uster, Anna
;
Vigoda-Gadot, Eran
- In:
Public performance & management review
42
(
2019
)
2
,
pp. 241-279
Persistent link: https://www.econbiz.de/10012206061
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