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~subject:"Online retailing"
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Search: person:"Rao, Shashank"
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Online retailing
Online-Handel
7
Einzelhandel
5
Lieferkette
5
Retail trade
5
Supply chain
5
E-commerce
4
Electronic Commerce
4
Beziehungsmarketing
3
Relationship marketing
3
Consumer behaviour
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Internet
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Konsumentenverhalten
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Logistics
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Logistik
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Microfinance
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USA
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bottom of the pyramid
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Customer satisfaction
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Dauer
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English
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Rao, Shashank
7
Goldsby, Thomas J.
3
Griffis, Stanley E.
3
Iyengar, Deepak
3
Connelly, Brian
1
García-Dastugue, Sebastián J.
1
Ishfaq, Rafay
1
Lee, Kang Bok
1
Nilakantan, Rahul
1
Niranjan, Tarikere T.
1
Rabinovich, Elliot
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Raja, Uzma
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Raju, Dheeraj
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Journal of business logistics : JBL
2
Journal of operations management
2
Decision sciences : DS
1
Journal of business logistics
1
The international journal of logistics management
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ECONIS (ZBW)
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1
On merchandise return policy, entrepreneurial internet retail, and customer reviews : insights from an observational study
García-Dastugue, Sebastián J.
;
Nilakantan, Rahul
; …
- In:
Journal of business logistics
45
(
2024
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10014477709
Saved in:
2
Return time leniency in online retail : a signaling theory perspective on buying outcomes
Rao, Shashank
;
Lee, Kang Bok
;
Connelly, Brian
;
Iyengar, …
- In:
Decision sciences : DS
49
(
2018
)
2
,
pp. 275-305
Persistent link: https://www.econbiz.de/10011883547
Saved in:
3
Seller-induced scarcity and price-leadership : impact on product returns in the internet retail supply chain
Ishfaq, Rafay
;
Raja, Uzma
;
Rao, Shashank
- In:
The international journal of logistics management
27
(
2016
)
2
,
pp. 552-569
Persistent link: https://www.econbiz.de/10011604038
Saved in:
4
The role of physical distribution services as determinants of product returns in Internet retailing
Rao, Shashank
;
Rabinovich, Elliot
;
Raju, Dheeraj
- In:
Journal of operations management
32
(
2014
)
6
,
pp. 295-312
Persistent link: https://www.econbiz.de/10010486505
Saved in:
5
The customer consequences of returns in online retailing : an empirical analysis
Griffis, Stanley E.
;
Rao, Shashank
;
Goldsby, Thomas J.
; …
- In:
Journal of operations management
30
(
2012
)
4
,
pp. 282-294
Persistent link: https://www.econbiz.de/10009550082
Saved in:
6
Linking order fulfillment performance to referrals in online retailing : an empirical analysis
Griffis, Stanley E.
;
Rao, Shashank
;
Goldsby, Thomas J.
; …
- In:
Journal of business logistics : JBL
33
(
2012
)
4
,
pp. 279-294
Persistent link: https://www.econbiz.de/10009709112
Saved in:
7
Electronic logistics service quality (e-LSQ) : its impact on the customer's purchase satisfaction and retention
Rao, Shashank
;
Goldsby, Thomas J.
;
Griffis, Stanley E.
; …
- In:
Journal of business logistics : JBL
32
(
2011
)
2
,
pp. 167-179
Persistent link: https://www.econbiz.de/10009238778
Saved in:
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