Nanda, Pragyan; Patnaik, Srikanta - In: Decision analytics journal 7 (2023), pp. 1-13
dissatisfaction towards the seller. In case of delays in order fulfilment, the customers mostly give negative feedback along with poor … is to adopt a resilient order fulfilment approach by identifying the optimal set of sellers based on fulfilment cost … identified from existing literature. The relationship between the lead time in order fulfilment and review rating score is …