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~subject:"Online-Handel"
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Search: person:"Wu, Luorong"
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Online-Handel
Consumer behaviour
34
Konsumentenverhalten
34
Customer satisfaction
12
Kundenzufriedenheit
12
Dienstleistungsqualität
9
Internet marketing
9
Online-Marketing
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Service quality
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Online retailing
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Beziehungsmarketing
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Relationship marketing
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Tourism
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Tourismus
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Virales Marketing
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Gastronomie
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Restaurant industry
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Holiday behaviour
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Social Web
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Social web
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Urlaubsverhalten
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Beschwerdemanagement
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Complaint management
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Consumer behavior
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Hospitality industry
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Tourismuswirtschaft
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online reviews
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Brand management
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Corporate social responsibility
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Diversity Management
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Wu, Luorong
8
Mattila, Anna S.
3
Shen, Han
3
He, Zeya
2
Deng, Qian
1
Fan, Alei
1
Hanks, Lydia
1
Lee, Christopher
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Li, Mimi
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Li, Xiang
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Lu, Lu
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Wang, Chen-Ya
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Xue, Lan
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Yi, Sitong
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Zhang, Lu
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International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of retailing
1
Journal of service management
1
Journal of service research : JSR
1
Journal of travel and tourism marketing
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Tourism management : research, policies, practice
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ECONIS (ZBW)
8
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1
Mediating service experiences with online photos : the role of consumers' perceptions of the mediated servicescape
He, Zeya
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of service management
34
(
2023
)
4
,
pp. 657-695
Persistent link: https://www.econbiz.de/10014338199
Saved in:
2
The effect of online interaction and trust on consumers' value co-creation behavior in the online travel community
Shen, Han
;
Wu, Luorong
;
Yi, Sitong
;
Xue, Lan
- In:
Journal of travel and tourism marketing
37
(
2020
)
4
,
pp. 418-428
Persistent link: https://www.econbiz.de/10012289345
Saved in:
3
Is your restaurant worth the risk? : a motivational perspective on reviews' rating distribution and volume
Lu, Lu
;
Wu, Luorong
;
He, Zeya
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
8
,
pp. 1291-1317
Persistent link: https://www.econbiz.de/10012308072
Saved in:
4
The impact of language style on consumers' reactions to online reviews
Wu, Luorong
;
Shen, Han
;
Fan, Alei
;
Mattila, Anna S.
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 590-596
Persistent link: https://www.econbiz.de/10011643275
Saved in:
5
Sharing information now vs later : the effect of temporal contiguity cue and power on consumer response toward online reviews
Wu, Luorong
;
Shen, Han
;
Li, Mimi
;
Deng, Qian
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 648-668
Persistent link: https://www.econbiz.de/10011687632
Saved in:
6
The impact of power on service customers’ willingness to post online reviews
Wu, Luorong
;
Mattila, Anna S.
;
Wang, Chen-Ya
;
Hanks, Lydia
- In:
Journal of service research : JSR
19
(
2016
)
2
,
pp. 224-238
Persistent link: https://www.econbiz.de/10011485452
Saved in:
7
Online reviews : the role of information load and peripheral factors
Zhang, Lu
;
Wu, Luorong
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
3
,
pp. 299-310
Persistent link: https://www.econbiz.de/10011450694
Saved in:
8
Limited edition for me and best seller for you : the impact of scarcity versus popularity cues on self versus other-purchase behavior
Wu, Luorong
;
Lee, Christopher
- In:
Journal of retailing
92
(
2016
)
4
,
pp. 486-499
Persistent link: https://www.econbiz.de/10011629503
Saved in:
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