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~subject:"Organisatorischer Wandel"
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Search: isPartOf:"International Journal of Quality and Service Sciences"
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Organisatorischer Wandel
Service quality
137
Quality management
114
Dienstleistungsqualität
111
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81
Customer satisfaction
78
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64
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Lilja, Johan
3
Palm, Klas
2
Richardsson, Daniel
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Algehed, Jessica
1
Anninos, Loukas N.
1
Biryukova, Lyudmila
1
Brown, Alan
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Bäckström, Ingela
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Dahlgaard, Jens Jörn
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International journal of quality and service sciences
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ECONIS (ZBW)
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1
Quality, resilience, sustainability and excellence : understanding LEGO’s journey towards organisational excellence
Dahlgaard, Jens Jörn
;
Anninos, Loukas N.
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 465-485
Persistent link: https://www.econbiz.de/10013361624
Saved in:
2
Russian government quality award : 25 years towards organizational excellence
Salimova, Tatiana
;
Dahlgaard-Park, Su Mi
;
Biryukova, …
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 54-64
Persistent link: https://www.econbiz.de/10012884461
Saved in:
3
Servitization in the creative and cultural industries
Sundbo, Jon
;
Rubalcaba-Bermejo, Luis
;
Gallouj, Fai͏̈z
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 65-85
Persistent link: https://www.econbiz.de/10012884464
Saved in:
4
Key enabling factors for organizational ambidexterity in the public sector
Palm, Klas
;
Lilja, Johan
- In:
International journal of quality and service sciences
9
(
2017
)
1
,
pp. 2-20
Persistent link: https://www.econbiz.de/10011650497
Saved in:
5
Exploring enablers of innovative quality development in public administration
Palm, Klas
;
Algehed, Jessica
- In:
International journal of quality and service sciences
9
(
2017
)
2
,
pp. 203-217
Persistent link: https://www.econbiz.de/10011762982
Saved in:
6
Enhancing the study of Lean transformation through organizational culture analysis
Snyder, Kristen
;
Ingelsson, Pernilla
;
Bäckström, Ingela
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 395-411
Persistent link: https://www.econbiz.de/10011624036
Saved in:
7
Organizational change as student project
Oxenswärdh, Anette
;
Fredriksson, Maria
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 428-437
Persistent link: https://www.econbiz.de/10011624070
Saved in:
8
The missing link in systems thinking : the impact of infrastructure on organizational change
Langstrand, Jostein
- In:
International journal of quality and service sciences
8
(
2016
)
2
,
pp. 197-208
Persistent link: https://www.econbiz.de/10011587104
Saved in:
9
The effect of resistance in organizational change programmes : a study of a lean transformation
Canning, Jason
;
Found, Pauline Anne
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 274-295
Persistent link: https://www.econbiz.de/10011400701
Saved in:
10
Why is it suddenly so easy to change?
Lilja, Johan
;
Richardsson, Daniel
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 334-348
Persistent link: https://www.econbiz.de/10011400710
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