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~subject:"Performance-Messung"
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Search: isPartOf:"International Journal of Quality and Service Sciences"
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Performance-Messung
Dienstleistungsqualität
111
Service quality
111
Quality management
82
Qualitätsmanagement
81
Customer satisfaction
64
Kundenzufriedenheit
64
Consumer behaviour
52
Konsumentenverhalten
52
Beziehungsmarketing
41
Relationship marketing
40
Innovation
27
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Gesundheitsversorgung
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Hochschule
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Innovationsmanagement
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Service industry
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Higher education institution
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Krankenhaus
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Schweden
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Sweden
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Hospital
17
Kundenintegration
16
Organisatorischer Wandel
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Organizational change
16
Performance measurement
15
Customer integration
14
Emotion
14
Gesundheitswesen
14
Health care system
14
Sustainability
14
Betriebliche Wertschöpfung
13
Customer service
12
Kundenservice
12
Product quality
12
Produktqualität
12
Services
12
Value creation
12
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16
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Bäckström, Ingela
2
Dahlgaard, Jens Jörn
2
Dahlgaard-Park, Su Mi
2
Hafeez, Khalid
2
Mahmood, Tariq
2
Cocks, Graeme
1
Davidow, Moshe
1
Deng, Xiyue
1
Ericksson, Lina
1
Gomišcek, Boštjan
1
Grønholdt, Lars
1
Hong, Paul
1
Hwang, David W.
1
Ingelsson, Pernilla
1
Jónás, Tamás
1
Lagrosen, Yvonne
1
Maletic, Damjan
1
Maletic, Matjaž
1
Martensen, Anne
1
Naidoo, Perunjodi
1
Nundlall, Pushpa
1
Pantouvakis, Angelos
1
Park, Young Soo
1
Ramseook-Munhurrun, Prabha
1
Santouridis, Ilias
1
Saunila, Minna
1
Sharabi, Moshe
1
Snyder, Kristen
1
Teehan, Robert
1
Trivellas, Panagiotis
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Tsimonis, Georgios
1
Tucker, Walter
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International journal of quality and service sciences
16
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ECONIS (ZBW)
15
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1
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1
Marketing platform products for successful customer outcomes : an empirical investigation of project process integration
Hong, Paul
;
Park, Young Soo
;
Deng, Xiyue
;
Hwang, David W.
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 349-367
Persistent link: https://www.econbiz.de/10013361594
Saved in:
2
Enhancing the study of Lean transformation through organizational culture analysis
Snyder, Kristen
;
Ingelsson, Pernilla
;
Bäckström, Ingela
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 395-411
Persistent link: https://www.econbiz.de/10011624036
Saved in:
3
Do corporate sustainability practices enhance organizational economic performance?
Maletic, Matjaž
;
Maletic, Damjan
;
Dahlgaard, Jens Jörn
; …
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 184-200
Persistent link: https://www.econbiz.de/10011400408
Saved in:
4
Reflective practice as a determinant of performance outcomes in services
Saunila, Minna
;
Ukko, Juhani
- In:
International journal of quality and service sciences
7
(
2015
)
4
,
pp. 392-403
Persistent link: https://www.econbiz.de/10011448202
Saved in:
5
Market orientation and service quality : opponents or colleagues
Pantouvakis, Angelos
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 89-111
Persistent link: https://www.econbiz.de/10010404690
Saved in:
6
Performance assessment of an e-learning software system for sustainability
Mahmood, Tariq
;
Hafeez, Khalid
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 208-229
Persistent link: https://www.econbiz.de/10009768456
Saved in:
7
Performance assessment of an e-learning software system for sustainability
Mahmood, Tariq
;
Hafeez, Khalid
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 208-229
Persistent link: https://www.econbiz.de/10010160045
Saved in:
8
Using E-S-QUAL to measure internet service quality of e-commerce web sites in Greece
Santouridis, Ilias
;
Trivellas, Panagiotis
;
Tsimonis, …
- In:
International journal of quality and service sciences
4
(
2012
)
1
,
pp. 86-98
Persistent link: https://www.econbiz.de/10009552347
Saved in:
9
A health-related quality management approach to evaluating health promotion acitvities
Bäckström, Ingela
;
Ericksson, Lina
;
Lagrosen, Yvonne
- In:
International journal of quality and service sciences
4
(
2012
)
1
,
pp. 76-85
Persistent link: https://www.econbiz.de/10009552359
Saved in:
10
Creating benchmarks for high performing organisations
Cocks, Graeme
- In:
International journal of quality and service sciences
4
(
2012
)
1
,
pp. 16-26
Persistent link: https://www.econbiz.de/10009552405
Saved in:
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