Santos, Marta; Morais, Manuel Cabral; Pacheco, António - In: Stochastics and Quality Control 33 (2018) 1, pp. 1-21
Abstract This paper describes the application of simple quality control charts to monitor the traffic intensity of single server queues, a still uncommon use of what is arguably the most successful statistical process control tool.
These charts play a vital role in the detection of increases in...