//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Product quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Customer expectation"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Product quality
Consumer behaviour
29
Konsumentenverhalten
29
Customer satisfaction
27
Kundenzufriedenheit
27
customer expectation
25
Dienstleistungsqualität
22
Service quality
22
Beziehungsmarketing
20
Relationship marketing
20
customer satisfaction
12
service quality
9
Customer expectation
8
Customer service
5
Kundenservice
5
Produktqualität
4
Quality management
4
Qualitätsmanagement
4
customer loyalty
4
Air passenger transport
3
Airline
3
Ethiopia
3
Fluggesellschaft
3
Hotel industry
3
Hotellerie
3
Passagierluftverkehr
3
SERVQUAL
3
Äthiopien
3
Air transport
2
B2B MARKET
2
BUSINESS CUSTOMER
2
Bankgeschäft
2
Banking services
2
Beschwerdemanagement
2
CRITERION IMPORTANCE
2
CUSTOMER EXPECTATION
2
CUSTOMER LOYALTY
2
CUSTOMER SATISFACTION
2
CUSTOMER SATISFACTION INDEX
2
Complaint management
2
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Bandyopadhyay, Nirmalya
1
Budi Suharjo
1
Chen, Chun-Chu
1
Hannan, Sufrin
1
Huang, Wei-Jue
1
Kirbrandoko
1
Králová, Maria
1
Lai, Yee Mei
1
Nurmalina, Rita
1
Richter, Jiří
1
Suchánek, Petr
1
more ...
less ...
Published in...
All
International journal of Indian culture and business management
1
International journal of applied business and economic research
1
Journal of hospitality marketing & management
1
Prague economic papers : a bimonthly journal of economic theory and policy
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Five-star quality at three-star prices? : opaque booking and hotel service expectations
Huang, Wei-Jue
;
Chen, Chun-Chu
;
Lai, Yee Mei
- In:
Journal of hospitality marketing & management
27
(
2018
)
7
,
pp. 833-854
Persistent link: https://www.econbiz.de/10011957272
Saved in:
2
Customer satisfaction with quality of products of food business
Suchánek, Petr
;
Richter, Jiří
;
Králová, Maria
- In:
Prague economic papers : a bimonthly journal of …
26
(
2017
)
1
,
pp. 19-35
Persistent link: https://www.econbiz.de/10011622122
Saved in:
3
Exploring service quality : a critical review of literature
Bandyopadhyay, Nirmalya
- In:
International journal of Indian culture and business …
13
(
2016
)
3
,
pp. 358-377
Persistent link: https://www.econbiz.de/10011665095
Saved in:
4
The influence of perceived quality, perceived value, and
customer
expectation
on customer satisfaction : an empirical study on independent surveyor industry in Indonesia
Hannan, Sufrin
;
Budi Suharjo
;
Nurmalina, Rita
;
Kirbrandoko
- In:
International journal of applied business and economic …
14
(
2016
)
2
,
pp. 603-613
Persistent link: https://www.econbiz.de/10011900524
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->