//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Produktivität"
~subject:"Service quality"
~type:"article"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Service industry"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Produktivität
Service quality
Service industry
5,234
Dienstleistungssektor
5,227
Innovation
807
Dienstleistungsqualität
806
Leiharbeit
676
Temporary agency work
676
Services
616
Industrie
609
Manufacturing industries
609
Dienstleistung
541
Innovation management
480
Innovationsmanagement
480
Business services
446
Unternehmensdienstleistung
446
Deutschland
443
Germany
442
Beziehungsmarketing
431
Relationship marketing
431
Customer satisfaction
406
Kundenzufriedenheit
406
United States
394
USA
393
Productivity
337
Consumer behaviour
330
Konsumentenverhalten
330
Firm performance
319
Unternehmenserfolg
318
India
306
Indien
306
Dienstleistungshandel
280
Trade in services
280
Theorie
246
Theory
246
EU countries
231
EU-Staaten
230
Service innovation
220
Befristete Beschäftigung
215
Temporary employment
215
more ...
less ...
Online availability
All
Undetermined
583
Free
77
Type of publication
All
Article
Book / Working Paper
18
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
1,111
Aufsatz im Buch
117
Book section
117
Conference paper
12
Konferenzbeitrag
12
Case study
6
Fallstudie
6
Collection of articles of several authors
4
Sammelwerk
4
Rezension
2
more ...
less ...
Language
All
English
1,086
German
12
Spanish
5
French
4
Danish
1
Italian
1
Dutch
1
Swedish
1
more ...
less ...
Author
All
Kowalkowski, Christian
7
Gustafsson, Anders
5
Huang, Ming-Hui
5
McColl-Kennedy, Janet R.
5
Rahman, Zillur
5
Wirtz, Jochen
5
Ark, Bart van
4
Bosworth, Barry
4
Calabrese, Armando
4
Cheng, T. C. E.
4
Edvardsson, Bo
4
Foster-McGregor, Neil
4
Gebauer, Heiko
4
Gong, Taeshik
4
Izogo, Ernest Emeka
4
Kindström, Daniel
4
Morikawa, Masayuki
4
O'Cass, Aron
4
Rayburn, Steven W.
4
Rust, Roland T.
4
Sousa, Rui
4
Tai, Yang-Fei
4
Talib, Faisal
4
Triplett, Jack E.
4
Ukko, Juhani
4
Witell, Lars
4
Wünderlich, Nancy V.
4
Anderson, Sidney
3
Barnes, Donald C.
3
Basu, Rana
3
Bhola, Prabha
3
Bowen, David E.
3
Brady, Michael K.
3
Chakraborty, Ayon
3
Chi, Nai-Wen
3
Falk, Martin
3
Grönroos, Christian
3
Hadwich, Karsten
3
Huang, Ming-hui
3
Huiskonen, Janne
3
more ...
less ...
Published in...
All
The journal of services marketing
41
The service industries journal
41
Journal of business research : JBR
29
Journal of retailing and consumer services
25
Journal of service management
22
International journal of hospitality management
20
International journal of production economics
19
Journal of service research : JSR
19
Services marketing quarterly
19
Journal of service research
18
Service business
16
Industrial marketing management : the international journal for industrial and high-tech firms
15
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
15
International journal of services and operations management
12
International journal of quality & reliability management
11
Structural change and economic dynamics : SC+ED
11
European journal of operational research : EJOR
10
International journal of contemporary hospitality management
10
Journal of service theory and practice : JSTP
10
International journal of quality and service sciences
9
Journal of the Academy of Marketing Science
9
Benchmarking : an international journal ; BIJ
8
Economics of innovation and new technology
8
Applied economics
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
International journal of services technology and management
7
International productivity monitor
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
International journal of services and operations management : IJSOM
6
Managing service quality : MSQ ; an international journal
6
Psychology & marketing
6
The TQM journal : the international review of organizational improvement
6
International journal of business excellence
5
International journal of productivity and quality management : IJPQM
5
Journal of air transport management
5
Journal of hospitality marketing & management
5
Total quality management & business excellence
5
Economics letters
4
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
4
more ...
less ...
Source
All
ECONIS (ZBW)
1,111
Showing
1
-
10
of
1,111
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Antecedents of salesperson performance in information
service
industry
: the role of guanxi, adaptive selling behaviors and customer orientation
Thi-Thuy-Linh Nguyen
;
Xuan-Quynh Hoang
;
Pham Thi Lien
; …
- In:
Cogent business & management
9
(
2022
)
1
,
pp. 1-19
sample of 204 salespeople in the Information
service
industry
, the authors tested several hypotheses employing the structural …
Persistent link: https://www.econbiz.de/10014425793
Saved in:
2
Evaluation of customer satisfaction attributes on hospitality services
Otoo, Frank Nana Kweku
;
Kaur, Manpreet
;
Ameyaw, Godfred …
-
2022
Persistent link: https://www.econbiz.de/10013407364
Saved in:
3
Adversarial service networks : a study of service firms' response to manufacturer-led servitization in aviation
Wirths, Oliver
;
Tóth, Zsófia
;
Diaz Ruiz, Carlos A.
- In:
Industrial marketing management : the international …
119
(
2024
),
pp. 162-177
Persistent link: https://www.econbiz.de/10014555742
Saved in:
4
Reconfiguration of inpatient services to reduce bed pressure in hospitals
Izady, Navid
;
Arabzadeh, Bahar
;
Sands, Nicholas
;
Adams, …
- In:
European journal of operational research : EJOR
316
(
2024
)
2
,
pp. 680-693
Persistent link: https://www.econbiz.de/10014575574
Saved in:
5
Unintended consequences of humanoid service robots : a case study of public service organizations
Wang, Yazhu Maggie
;
Matook, Sabine
;
Dennis, Alan
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014549165
Saved in:
6
Measuring and managing service productivity : a meta-analysis
Hofmeister, Johannes
;
Kanbach, Dominik K.
;
Hogreve, Jens
- In:
Review of managerial science : RMS
18
(
2024
)
3
,
pp. 739-775
Persistent link: https://www.econbiz.de/10014551504
Saved in:
7
Towards an evaluation framework for inclusive technological innovation in social and health care services
Wilson-Nash, Carolyn
;
Pavlopoulou, Ismini
;
McCabe, Louise
; …
- In:
Journal of business research : JBR
179
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014555901
Saved in:
8
Productive services agglomeration : an accelerator of manufacturing servitization output?
Xie, Xiaoyu
- In:
Finance research letters
62
(
2024
)
2
,
pp. 1-9
Persistent link: https://www.econbiz.de/10014531120
Saved in:
9
Mapping the service recovery research landscape : a bibliometric-based systematic review
Mir, Mahmood
;
Ashraf, Rohail
;
Syed, Tahir Abbas
;
Ali, Sara
- In:
Psychology & marketing
40
(
2023
)
10
,
pp. 2060-2087
Persistent link: https://www.econbiz.de/10014338470
Saved in:
10
Understanding and improving consumer reactions to service bots
Castelo, Noah
;
Boegershausen, Johannes
;
Hildebrand, …
- In:
Journal of consumer research : JCR ; an …
50
(
2023
)
4
,
pp. 848-863
Persistent link: https://www.econbiz.de/10014444213
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->