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Quality management
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quality in healthcare
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Di Pietro, Laura
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Human relations
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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How practice makes sense in healthcare operations : studying sensemaking as performative, material-discursive practice
Hultin, Lotta
;
Mähring, Magnus
- In:
Human relations
70
(
2017
)
5
,
pp. 566-593
Persistent link: https://www.econbiz.de/10011674277
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Do satisfied employees lead to satisfied patients? : an empirical study in an Italian hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
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