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~subject:"Relationship marketing"
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Relationship marketing
Arbeitsmobilität
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Employee retention
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USA
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Job satisfaction
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Holtom, Brooks C.
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Burch, Tyler C.
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Subramony, Mahesh
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Human resource management review
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Journal of service research : JSR
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A model of turnover-based disruption in customer services
Holtom, Brooks C.
;
Burch, Tyler C.
- In:
Human resource management review
26
(
2016
)
1
,
pp. 25-36
Persistent link: https://www.econbiz.de/10011429268
Saved in:
2
The long-term influence of service employee attrition on customer outcomes and profits
Subramony, Mahesh
;
Holtom, Brooks C.
- In:
Journal of service research : JSR
15
(
2012
)
4
,
pp. 460-473
Persistent link: https://www.econbiz.de/10009673012
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