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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
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Journal of service research
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ECONIS (ZBW)
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Not my circus, not my monkeys? : frontline employee perceptions of customer deviant behaviors and service firms' guardianship policies
Fennell, Patrick B.
;
Lorenz, Melanie P.
;
Hall, Kristina …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 422-440
Persistent link: https://www.econbiz.de/10014325997
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2
Demography and disappearing merchandise : how older workforces influence retail shrinkage
Avery, Derek R.
;
McKay, Patrick F.
;
Hunter, Emily M.
- In:
Journal of organizational behavior : OB ; the internat. …
33
(
2012
)
1
,
pp. 105-120
Persistent link: https://www.econbiz.de/10009492341
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3
Mitarbeiter contra Ladendieb : der Umgang von Mitarbeitern mit belastenden Situationen am Beispiel des Ladendiebstahls im Einzelhandel
Görlach-Militzer, Simone
-
2009
Persistent link: https://www.econbiz.de/10003801869
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