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~subject:"Satisfaction with online service quality"
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Satisfaction with online service quality
Consumer behaviour
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Konsumentenverhalten
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Beziehungsmarketing
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Dienstleistungsqualität
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Electronic banking
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Service quality
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Usage level
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usage level
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Consumer flexibility
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The journal of services marketing
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Does
usage
level
of online services matter to customers' bank loyalty?
Levy, Shalom
- In:
The journal of services marketing
28
(
2014
)
4
,
pp. 292-299
Persistent link: https://www.econbiz.de/10010411935
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