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~subject:"Service industry"
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Search: person:"Mugion, Roberta Guglielmetti"
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Service industry
Customer satisfaction
6
Kundenzufriedenheit
6
Italien
4
Italy
4
Arbeitszufriedenheit
3
Dienstleistungsqualität
3
Job satisfaction
3
Public sector
3
Service quality
3
Öffentlicher Sektor
3
Dienstleistung
2
Dienstleistungssektor
2
Gesundheitsversorgung
2
Health care
2
Hospital
2
Krankenhaus
2
Partial least squares
2
Partielle kleinste Quadrate
2
Patienten
2
Patients
2
Quality management
2
Qualitätsmanagement
2
Services
2
4P excellence model
1
Bayes-Statistik
1
Bayesian inference
1
Benchmarking
1
Betriebliche Wertschöpfung
1
Brand management
1
Brands
1
Common Assessment Framework
1
Consumer behaviour
1
Consumer well-being
1
Coronavirus
1
Dienstleistungsinnovation
1
Distance learning
1
Emotion
1
Employee satisfaction
1
Epidemic
1
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English
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Di Pietro, Laura
2
Guglielmetti Mugion, Roberta
2
Renzi, Maria Francesca
2
Aal, Kotaiba
1
Edvardsson, Bo
1
Pasca, Maria Giovina
1
Ungaro, Veronica
1
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International journal of retail and distribution management
1
Journal of service management
1
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ECONIS (ZBW)
2
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Transformative service research : a conceptual framework based on consumer's perspective
Ungaro, Veronica
;
Di Pietro, Laura
;
Renzi, Maria Francesca
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 140-157
Persistent link: https://www.econbiz.de/10013397918
Saved in:
2
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
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